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Re: Failed Hard Drive Upgrade
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Hi Team.
I have an RN316 slowly built it up to have 6x 3TB Drives. (started with 3)
Then I have slowly replaced the 3TB drives with 8TB Drives (one at a time)
For a while I was running fine on 3x 8TB and 3x 8TB
But I need some more so I replaced the 3TB in bay 4 with an 8TB all of a sudden I lost Free space, the Nas went read only
I done a restart and all the bays went Red and it said I had no data left on the drive and all the attempts to get into the NAS failed, said my password was wrong and I was getting locked out. I factory reset my NAS and tryng a new set up and it is still saying I only have 13.62 TB of Free Space (while it is in resyncing)
I am running the latest Firmware
and having Raid 5 with X-Raid
Any suggestions I can try?
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@AKLGUY wrote:
Failed to expand volume with disk Model: WDC WD30EFRX-68EUZN0 from Channel 5. Volume requires drive capacity to be the same size or larger before volume expansion can begin.
Does the System to really want me to replace the last 2 3TB bays with 8TB I wonder?
Note it was telling you it can't expand the volume (which is true). Though it is a confusing message to get on a disk replacement.
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Re: Failed Hard Drive Upgrade
@AKLGUY wrote:
it is still saying I only have 13.62 TB of Free Space (while it is in resyncing)
Any suggestions I can try?
Just wait for it.
Your volume will have two RAID groups - 6x3TB RAID-5, and then a 4x5TB RAID-5 group to cover the "extra" space on the 8 TB drives. These are concatenated together to make a single volume.
The system is creating the 6x3TB group now - that has a 15 TB (~13.6 TiB) capacity. When that is synced, it will start on the second group, and you'll see the size increase to the full 30 TB (~27.2 TiB) capacity.
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Re: Failed Hard Drive Upgrade
I have finished the Resync, and started to put my content back but when I now look at the NAS Bay 4 is Red (steady) It is still showing as ok here. I am doing a disc check now but the numbers are correct arent they for what I should have (raid 5 X-Raid) The only difference is the 8TB in by for is a WD Red Plus (7200 RPM) while the others are 8TB Red at 5400
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Re: Failed Hard Drive Upgrade
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Re: Failed Hard Drive Upgrade
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Re: Failed Hard Drive Upgrade
@AKLGUY wrote:
The Disc check on the NAS said Drive 4 failed. Do I guess I order a new drive and get this replaced
This is the drive you just purchased, correct? If so, you should be able to exchange it with the seller. The vendor warranty generally gives you a recertified drive with a one-year warranty, the seller should give you a new one.
If it's not new, then start by checking the warranty status at the vendor's website. That will require the serial number.
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Re: Failed Hard Drive Upgrade
The red light on the nas shows bay4 but the disc check actually said bay5 is faulty could the red light still mean it is trying to resync even though the OS and the web GUI says it’s finished?
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Re: Failed Hard Drive Upgrade
@AKLGUY wrote:
but the disc check actually said bay5 is faulty could the red light still mean it is trying to resync even though the OS and the web GUI says it’s finished?
What are you seeing on the graphic on the volume page?
I'd be more inclined to trust the OS log, but probably you should test both in a Windows PC.
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Re: Failed Hard Drive Upgrade
I kinda dont want to shut it down again at the moment I dont want to have to do a recovery again I had it return a drive I borrow to do half my backup So if it goes down again I will lose more data which I will need to re source
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Re: Failed Hard Drive Upgrade
@StephenB wrote:
I'd be more inclined to trust the OS log, but probably you should test both in a Windows PC.
The error in the log does say the following:
Volume: Disk test failed on disk in channel 5, model WDC_WD30EFRX-68EUZN0, serial
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Re: Failed Hard Drive Upgrade
@AKLGUY wrote:
I kinda dont want to shut it down again at the moment I dont want to have to do a recovery again
Ignoring a failed drive warning is a bad idea.
The challenge here is that you are seeing inconsistent symptoms:
- volume tab showing normal status, and nothing degraded
- led showing disk 5
- disk test showing disk 4
Disk 4 is new, and can still be exhanged with the seller (though it might take a while to get it).
You should still have at least one 3 TB drive on hand, since you just upgraded.
Either way, you don't want to replace disks until it is clear what is going on. Powering down, testing, reinserting disks, powering up shouldn't require another resync. Though there is some risk that the system will fail to shutdown cleanly (resulting in an out-of-sync array) or that it will detect a failure on power up (giving you a degraded volume warning). You could also download the log zip file, and look for disk errors in system.log and kernel.log. Normally disk 4 would be sdd and disk 5 would be sde.
@AKLGUY wrote:
I had it return a drive I borrow to do half my backup So if it goes down again I will lose more data
You should consider investing in back up, as it is the best way to avoid data loss.
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Re: Failed Hard Drive Upgrade
@AKLGUY wrote:
The error in the log does say the following: Volume: Disk test failed on disk in channel 5, model WDC_WD30EFRX-68EUZN0
Ok, so the only issue is that the volume page isn't reflecting the failed disk status.
Maybe test the 3 TB disk you just removed in a Windows PC, and if that passes you can hot-swap the failed drive.
I suggest Lifeguard (I find it gives a bit more information than the Digital Dashboard). Start with the long generic test, and if that passes try running the full write zeros test.
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Re: Failed Hard Drive Upgrade
So my plan of attack is test the old bay4 3TB in a windows pc. If passes. Zero data, Put in bay5then allow for resync?
Now just to double check here it is bays 1-6 right and not bays 0,1,2,3,4,5 right?
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Re: Failed Hard Drive Upgrade
@AKLGUY wrote:
So my plan of attack is test the old bay4 3TB in a windows pc. If passes. Zero data, Put in bay5then allow for resync?
Now just to double check here it is bays 1-6 right and not bays 0,1,2,3,4,5 right?
Yes, that is the right process. The disk test definitely uses 1-6 numbering.
It's an important question though, as some linux errors do use 0-5, and it is really important to identify the correct disk.
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Re: Failed Hard Drive Upgrade
Just finished testing the old bay 4 drive and it passed so Zeroed the data.
Placed it in Bay 5 (which Readynas said had failed) Both old 4 and the bay 5 drives were 3TB Red Drives.
(Previous) Bay 5- WDC_WD30EFRX-68EUZN0
Old Bay 4 now in Bay 5 WDC WD30EFRX-68EUZN0
This is the error message I got right before it said it was starting the resync
Failed to expand volume with disk Model: WDC WD30EFRX-68EUZN0 from Channel 5. Volume requires drive capacity to be the same size or larger before volume expansion can begin.
Does the System to really want me to replace the last 2 3TB bays with 8TB I wonder?
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Re: Failed Hard Drive Upgrade
**Update. The previous bay 5 drive.. Too many bad sectors..
Checked the warranty status.. out by 1 month.. still checking with the shop though to see if I can get something done.
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@AKLGUY wrote:
Failed to expand volume with disk Model: WDC WD30EFRX-68EUZN0 from Channel 5. Volume requires drive capacity to be the same size or larger before volume expansion can begin.
Does the System to really want me to replace the last 2 3TB bays with 8TB I wonder?
Note it was telling you it can't expand the volume (which is true). Though it is a confusing message to get on a disk replacement.
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Re: Failed Hard Drive Upgrade
The new bay 3TB (old one from bay 4) has gone in to bay 5 and the Resync has been completed still have a red iight on bay 4 (on the nas) still green on the OS, doing another disk check.
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Re: Failed Hard Drive Upgrade
Thank you for your help StephenB.
A disc check on the NAS passed once I replaced the drive with bad sectos (although the light in the bay was still red)
I done a restart. Now for what ever reason I can not access the NAS via SMB w10 or Mac OS. It is not showing up on Network Locations, on both. I can still access it via a web browser.
And it has appeared bia AFP on my Mac
But if I go to \\IPADDRESS\ I get the 0x80004005 error.
I can ping it as well
I ahve checked the SMB settings I ahve not changed anything there.
SMB Transport Encryption is set to Enabled
Strict Sync is on
When I do the Windows Diagnotics it is saying the NAS is refusing SMB connections
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Re: Failed Hard Drive Upgrade
What status is RAIDar giving you?
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