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Forum Discussion
Frontview thinks ReadyNAS NV+ is ReadyNAS Duo
I have ReadyNAS NV+ v1 with 4x 1TB disk, RAIDiator 4.1.16. I performed factory reset to delete all data and start from scratch. Now there are few missing things in frontview (see picture). How do I f...
It is with single disk no matter what position. Tested in Firefox and IE.
RAIDar shows status healthy.
Qazy321 wrote:
It is with single disk no matter what position. Tested in Firefox and IE.
RAIDar shows status healthy.
Is it possible that the factory reset didn't complete?
Is it possible that the factory reset didn't complete?How do I find out?
I did factory reset and wipe disks with RAIDar. After that frontview was accessible again, but same as in first post. After restoring setting I got empty frontview again.
This setting was saved about 2 week ago, when everything was OK - i.e. 4 disk icons, temperature readings, NAS in domain.
Qazy321 wrote:
I did factory reset and wipe disks with RAIDar. After that frontview was accessible again, but same as in first post. After restoring setting I got empty frontview again.
This setting was saved about 2 week ago, when everything was OK - i.e. 4 disk icons, temperature readings, NAS in domain.
One obvious piece of advice is to not restore the settings.
Not sure if the missing two disk icons on the home page are critical to the operation of the NAS or not. You might try downgrading the firmware to 4.1.15 and then upgrading again to 4.1.16 if you see this issue after another reset.
StephenB wrote:You'd have to it again. How long did you wait after the factory reset before you powered down? Were you able to get through the setup wizard?
I waited until RAIDar said NAS is ready. I did not power down, just executed factory reset and checked RAIDar few hours later. Setup wizard is accessible only after disk wipe.
StephenB wrote:One obvious piece of advice is to not restore the settings.
Not sure if the missing two disk icons on the home page are critical to the operation of the NAS or not. You might try downgrading the firmware to 4.1.15 and then upgrading again to 4.1.16 if you see this issue after another reset.
Why not restore the settings? I thought this is exactly what is backup for if something goes wrong.
Missing icons are not critical unless it is only symptom. If fails disk in slot 3 or 4 and there will be no warning, that is critical. There is also missing security mode in menu and temperature icon. Maybe that is why fan i going at full speed all the time.
I can wipe disk again, downgrade to older FW (I have 4.1.6) and maybe do another factory reset.
So I tried RAIDiator 4.1.16, 4.1.14, 4.1.10, 4.1.8 and 4.1.6. But nothing helped. After downgrade to 4.1.6 RAIDar is no longer detecting ReadyNAS.
Tomorrow I'm going to replace 1TB disks with 80GB disks because every test (factory reset) is very time-consuming.
Qazy321 wrote:
Missing icons are not critical unless it is only symptom. If fails disk in slot 3 or 4 and there will be no warning, that is critical. There is also missing security mode in menu and temperature icon. Maybe that is why fan i going at full speed all the time.
Ok. So that combination does suggest that the firmware might be confused about the hardware.
There could be an issue with the flash (or an failing eeprom) that is leading to this result. Netgear might be able to diagnose that, but I can't. Perhaps reach out (via private message) to Marc_V or JohnCM_S and ask if they'd be willing to take a look remotely.
You could also try USB recovery - though that carries some risk.
One question you should ask yourself is how much time you're prepared to invest. Netgear stopped production on your NAS back in 2011, and announced that 4.1.16 would be the final firmware. At some point you will need to simply move on to something newer.
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