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Forum Discussion
Getting -An error occurred during the log retrieval process.
I'm trying to execute a backup job on a ReadyNAS Duo V2, backing up from another NAS using the Windows Timestamp approach. I've done two jobs that have completed and backed up about 1TB worth of data...
I tried deleting this backup job and recreating it, and reran the backup with the same result. Other backup jobs have run in the interim successfully. It will take me some time to verify if the files are actually getting backed up before the error occurs. When the backup job fails, it is giving this:
Error encountered copying data from the remote source path //x.x.x.x/backmain ==> /b-backmain/ due to unknown reason. Please see log. (Job backmain backup)
Then when I try to open the log file for the backup job, I get:
An error occurred during the log retrieval process.
I'm several days into setting up this backup NAS and not sure how to get around this problem.
Error encountered copying data from the remote source path //x.x.x.x/backmain ==> /b-backmain/ due to unknown reason. Please see log. (Job backmain backup)
Then when I try to open the log file for the backup job, I get:
An error occurred during the log retrieval process.
I'm several days into setting up this backup NAS and not sure how to get around this problem.
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