How can I delete invisible snapshots?

[JoeJinis]

Hello there,

Model ReadyNas102 v6.80  1*3To

My disk shows that it's full : Data 2.00To Snapshots 742.92Gb Freespace 723mb

But I deleted and desactivated all the snapshots, when I searh through the shares there isn't any snapshot....

Is there a way to delete these fantom snapshots without formating the disk? I don't have a second disk to save my datas on 😕

Thank you !

[JoeJinis · Accepted solution]

Hello again,

I decided to learn a bit about ssh so I logged on the nas via ssh, and did the command to force upgrade the snapshots to v6.80.

Then it made the snapshots to appear again, then I deleted them and redid a balance.

Snapshot place is now completely free 😃

I am happy, issue solved 😃

[Marty_M]

Hello JoeJinis,

You may perform a Volume Balance on the volume on your NAS and check if it will free up space. Please check the guide here.

Welcome to the community!
 
Regards,
Marty_M 
NETGEAR Community Team

[JoeJinis]

Hello,

already did it, and it didn't liberate a single bit 😮

[JoeJinis]

I even lost the few remaining place I had xD

Snapshots : 743gb ....

But no snapshot is to be found anywhere 😕

[JoeJinis]

I deleted a lot of data, ~750GB, and more than half of that is now invisible snapshots, that starts to be REALLY boring. Is that so complicated to make an empty place empty? O_O I have now 1.36Tb data and 1.06Tb snapshots. That's stupid -.-

[Marty_M]

Hello JoeJinis,

It does appear performing Volume Balance did not made a difference. Next option would be contact support since the concern may require assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
 
Regards,
Marty_M 
NETGEAR Community Team

[JoeJinis · Accepted solution]

Hello again,

I decided to learn a bit about ssh so I logged on the nas via ssh, and did the command to force upgrade the snapshots to v6.80.

Then it made the snapshots to appear again, then I deleted them and redid a balance.

Snapshot place is now completely free 😃

I am happy, issue solved 😃

[Marty_M]

Hello JoeJinis,

 
It doe s appear that you manage to address the concern from the backend by your own. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

 
Regards,
Marty_M 
NETGEAR Community Team

[JoeJinis]

How do I mark as solution? ^^

[StephenB]

You should see three vertical dots in the right hand corner of each post.

Click on them for the relevant post, and you should see "accept as solution".  If a post has already been marked as the solution, you won't see that option.

[JoeJinis]

The button appeared when I loged in, and I did it just after my prevous answer. But I didn't find the option to delete a post ^^

If the solution may help someone here is the exact walkthrough.

Invisible snapshots taking place ?
Install the little software "Putty".

Activate "SSH" on the web admin page of ReadyNas.

Lauchn Putty and connect to the Nas local IP with log "Root // youradminpassword "

Type :

# touch /.force_snapshots_upgrade
# systemctl restart readynasd

Close Putty.

Reboot your Nas.

Nas will upgrade your snapshots.

Desactivate SSH.

Your snapshots will now appear and can be manually deleted.

Delete all then do a "Balance".

Reboot the Nas.

Profit your HDD new place =D

[StephenB]

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@JoeJinis wrote:

 But I didn't find the option to delete a post ^^

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Only mods can delete posts.