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JoeJinis's avatar
JoeJinis
Aspirant
Aug 19, 2017
Solved

How can I delete invisible snapshots?

Hello there,

Model ReadyNas102 v6.80  1*3To

My disk shows that it's full : Data 2.00To Snapshots 742.92Gb Freespace 723mb

But I deleted and desactivated all the snapshots, when I searh through the shares there isn't any snapshot....

Is there a way to delete these fantom snapshots without formating the disk? I don't have a second disk to save my datas on :/

Thank you !

 

  • Hello again,

    I decided to learn a bit about ssh so I logged on the nas via ssh, and did the command to force upgrade the snapshots to v6.80.

    Then it made the snapshots to appear again, then I deleted them and redid a balance.

    Snapshot place is now completely free =)

    I am happy, issue solved =)

11 Replies

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  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello JoeJinis,

     

    You may perform a Volume Balance on the volume on your NAS and check if it will free up space. Please check the guide here.


    Welcome to the community!
     
    Regards,
    Marty_M 
    NETGEAR Community Team

    • JoeJinis's avatar
      JoeJinis
      Aspirant

      Hello,

      already did it, and it didn't liberate a single bit :o

      • JoeJinis's avatar
        JoeJinis
        Aspirant

        I even lost the few remaining place I had xD

        Snapshots : 743gb ....

        But no snapshot is to be found anywhere :/

    • Marty_M's avatar
      Marty_M
      NETGEAR Employee Retired

      Hello JoeJinis,

       

      It does appear performing Volume Balance did not made a difference. Next option would be contact support since the concern may require assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
       
      Regards,
      Marty_M 
      NETGEAR Community Team

      • JoeJinis's avatar
        JoeJinis
        Aspirant

        Hello again,

        I decided to learn a bit about ssh so I logged on the nas via ssh, and did the command to force upgrade the snapshots to v6.80.

        Then it made the snapshots to appear again, then I deleted them and redid a balance.

        Snapshot place is now completely free =)

        I am happy, issue solved =)

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