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I can't map network drive in Windows 10 home

erimol
Tutor

I can't map network drive in Windows 10 home

I have a readyNAS duo that I can't map in windows 10, limits the functionality of drag and drop file storage. I can FTP into the NAS from the computer. The Windows File Explorer sees the drive in the Network but clicking on it opens the admin web page for the ReadyNAS. 

 

I have tried to add the LSA compatability in the registy and stopped using a PIN in favor of password to sign on to windows. 

 

This is really annoying. 

Message 1 of 19

Accepted Solutions
BrianL2
NETGEAR Employee Retired

Re: I can't map network drive in Windows 10 home

Hi erimol,

 

Do you have another computer to test if the CIFS protocol or service is working fine? Also, check if disabling and re-enabling CIFS protocol in the admin page would help.

 

Looking forward to your response.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

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Message 17 of 19

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JennC
NETGEAR Employee Retired

Re: I can't map network drive in Windows 10 home

Hello erimol,

 

Welcome to the community!

 

We apologize for this experience. May we ask what firmware version you are using?

 

This is basically an SMB adjustment on Win10.

 

 

Here is also a discussion about the same problem where other users were ablet to find resolution: https://community.netgear.com/t5/Using-your-ReadyNAS/File-sharing-WINDOWS-10-ReadyNAS-no-longer-conn...

 

Regards,

Message 2 of 19
StephenB
Guru

Re: I can't map network drive in Windows 10 home


@erimol wrote:

I have a readyNAS duo that I can't map in windows 10, limits the functionality of drag and drop file storage. I can FTP into the NAS from the computer. The Windows File Explorer sees the drive in the Network but clicking on it opens the admin web page for the ReadyNAS. 

 

 


What happens if you enter \\nasname\sharename in the file explorere address bar (be careful on the direction of the slashes)?

Message 3 of 19
erimol
Tutor

Re: I can't map network drive in Windows 10 home

Firmware:[1.00a043]

 

 

 

If I try and map the network drive using the \\xxxxxxx\yyyyyy format I get a Cannot be found, network error 0x800700735 the network path was not found. 

 

I know it is on the network and windows can see the box because it the icon shows up for it in the file explorer under both Storage and Media Devices. When you select the icon under media device it opens a web page for frontview, the icon for Storage returns an error code similar to above.

 

 

Message 4 of 19
StephenB
Guru

Re: I can't map network drive in Windows 10 home


@erimol wrote:
Firmware: [1.00a043]

 

 

 4.1.10 is the format we usually use.  Relatively old, you might want to update it to 4.1.14 (or even 4.1.15-T3 beta).  The beta is stable, Netgear really should just release it.


@erimol wrote:

If I try and map the network drive using the \\xxxxxxx\yyyyyy format I get a Cannot be found, network error 0x800700735 the network path was not found. 

  


Did you try both the IP address and the Name?

 

Also, did you check that the PC workgroup is the same as the Duo's?

Message 5 of 19
erimol
Tutor

Re: I can't map network drive in Windows 10 home

yes tried ipadress and name, same workgroup. 

 

 

 

updating firmware now. hope that fixes me up. 

Message 6 of 19
StephenB
Guru

Re: I can't map network drive in Windows 10 home

I can/do access both my duo v1 and my NV+ v1 from windows 10.

Message 7 of 19
erimol
Tutor

Re: I can't map network drive in Windows 10 home

new firmware and a reboot didn't solve anything. Screenshot (1).pngThere is a shot of what happens when I try and ope the storage. Can't map the drive either

 

Message 8 of 19
StephenB
Guru

Re: I can't map network drive in Windows 10 home

Does going to the web admin page ( https://192.168.1.13/admin ) connect as it should?

Message 9 of 19
erimol
Tutor

Re: I can't map network drive in Windows 10 home

yes, opens up frontview just like normal. 

Message 10 of 19
JennC
NETGEAR Employee Retired

Re: I can't map network drive in Windows 10 home

Hello erimol,

 

Can you check please is CIFS is enabled? FrontView - Services - Standard File Protocols.

 

Regards,

Message 11 of 19
StephenB
Guru

Re: I can't map network drive in Windows 10 home

What happens if you open CMD and enter

net use * /delete

net use t: \\192.168.1.13\C /user:admin adminpassword

 

where adminpassword is the NAS admin password.

 

The expected behavior would be to mount the NAS C volume as drive letter t.


Message 12 of 19
erimol
Tutor

Re: I can't map network drive in Windows 10 home

yes CIFS is enabled

Message 13 of 19
erimol
Tutor

Re: I can't map network drive in Windows 10 home

Screenshot (3).png

Message 14 of 19
StephenB
Guru

Re: I can't map network drive in Windows 10 home

Try going into the windows control panel, and select "programs and features" followed by "turn windows features on or off".

 

You should see a checkbox for "SMB 1.0/CIFS File Sharing Support".  If it isn't checked, then check it.  I think you will need admin privileges for this btw.

Message 15 of 19
erimol
Tutor

Re: I can't map network drive in Windows 10 home

That box is already checked. 

 

Thanks for all the help by the way. I really appreciate it. 

 

Message 16 of 19
BrianL2
NETGEAR Employee Retired

Re: I can't map network drive in Windows 10 home

Hi erimol,

 

Do you have another computer to test if the CIFS protocol or service is working fine? Also, check if disabling and re-enabling CIFS protocol in the admin page would help.

 

Looking forward to your response.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

Message 17 of 19
erimol
Tutor

Re: I can't map network drive in Windows 10 home

YAHTZEE!  I disabled CIFS reboot. Enable CIFS reboot. and the NetgearNAS showed in the network area of File explorer. I also successfully mapped the shares as individual network drives. 

 

Thanks! winner, winner, chicken dinner. 

Message 18 of 19
BrianL2
NETGEAR Employee Retired

Re: I can't map network drive in Windows 10 home

Hi erimol,

 

Congrats! I am glad that I've helped you resolve your problem 🙂

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

Message 19 of 19
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