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Forum Discussion
AleFonPal
Feb 21, 2022Star
Impossible to access admin page. ReadyNas Admin page offline
Good morning, since friday i can't access to admin page of my backup server readynas rn3138. It had ReadyDR job active to copy all directory from main server, but friday night readyDR job failed and...
StephenB
Feb 21, 2022Guru - Experienced User
Perhaps power down the NAS, remove the disks (labeling by slot), and then power it again. Then see if RAIDar finds it with no disks detected.
Is this service action notice applicable to your ReadyNAS (e.g, does the serial number indicate it has the defective Intel processor)? https://kb.netgear.com/000037344/Service-Note-for-RN3130-RN3138-WC7500-and-WC7600v2
AleFonPal
Feb 21, 2022Star
I turned off the server, removed the disks and then I turned it back on. Now i see the server on software raidar, but the fourth character of the serial number is not a number but a letter. What can i do now?
- StephenBFeb 21, 2022Guru - Experienced User
AleFonPal wrote:
Now i see the server on software raidar, but the fourth character of the serial number is not a number but a letter. What can i do now?
Not sure of the serial numbering on your model of NAS, but the good news is that you aren't affected by that defective CPU. Also, the fact that you can see the server w/o disks suggests that your chassis is ok.
At this point, I'd test the disks in a Windows PC with vendor tools (Seatools for Seagate, Dashboard for Western Digital). Run the full generic test - the shorter tests are best understood as confidence tests. Window won't understand the file system, but the vendor tools should still "see" the disks. Note you can connect the disks using a USB/SATA adapter/dock.
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