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Forum Discussion
Grecox
Jul 29, 2020Aspirant
MY READYNAS CLOUD ACCOUNT HAS BEEN HACKED
Dear jendlemen I'm not really sure this is the right board to adresss my situation I recently discoved that my Readynas cloud account is been hacked with the following email adress beastadam89@...
Grecox
Aug 05, 2020Aspirant
First of all ,i want you to thank you for your help /reply
I have to mention once again that i have extremely strong sophisticated passwords in my pc -netwaork ,i never reply to any kind of phishing emails asking for anything and im quite a trained user conserning pc security .
Secondly the only remote service i use is Teamviewer which in our world is been used by billions of users and it suppose to be every secure and effective and im the sole user of my pc ,it was impossible for a user to install a keylogger to steal my indendity ..
The only time i use Cloud was only with ReadyNas and so far it was traumatic experience ,i think its a major FAULT of NETGEAR name and as you know they published intrutions and specially hacking intrusions years after the incident !!!
So i would use your suggestion for two factor authentication even now its too late for my data which i don't know in which hands they find a shelter
Finally i have to stress again ,that NETGEAR is not a brand security name i would continiue to support for my needs and of course i would make sure to inform all my community ,friends ,family for my incident so they would know what to except.
As you would understand i don't expect any compentation from NETGEAR ,but it would make the firm more sensitive to explore Maximum security through CLOUD services
Thank you again for your support ,
JohnCM_S
Aug 05, 2020NETGEAR Employee Retired
Hi Grecox,
I am sorry to hear about what happened to your ReadyCLOUD.
There is no compromise on ReadyCLOUD though. ReadyCLOUD uses the myNETGEAR account for the login and it is actually very secured. Anyone who had access to your NAS probably had your username and password.
ReadyCLOUD does not support 2FA. You can post this as a suggestion on the ReadyNAS Ideas Exchange Board. Engineering may consider adding the feature if it gets more kudos from other users.
Regards,
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