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Forum Discussion
Steviep0
Feb 16, 2015Aspirant
No access to admin page
Hi, a newish user here (<1 month) with a RN102. All working OK today until installing new apps - now unable to access admin page.
Have tried:
1. access from other computers / browsers
2. have tried re-install of firmware (twice)
Neither has had an effect on access to admin page problem.
Other info:
- data on the disks is still available (I can see data via SMB and there is no problem with data)
- media server is also working.
- discover function works
SSH not installed previously so unable to browse system.
Review of fora shows similar problems but I don't see a solution for my particular situation.
Any advice gratefully received.
Have tried:
1. access from other computers / browsers
2. have tried re-install of firmware (twice)
Neither has had an effect on access to admin page problem.
Other info:
- data on the disks is still available (I can see data via SMB and there is no problem with data)
- media server is also working.
- discover function works
SSH not installed previously so unable to browse system.
Review of fora shows similar problems but I don't see a solution for my particular situation.
Any advice gratefully received.
2 Replies
Replies have been turned off for this discussion
- RXLuminaryWhat is the current FW version on your RN102?
What new apps have you installed?
Have you tried doing a reboot on your RN102?
Do you have a backup of all data stored in your RN102? - mdgm-ntgrNETGEAR Employee RetiredThe NAS is running 6.2.2
Steviep0 wrote:
I was trying to uninstall the Photos app when problems first started (and I may have also uninstalled something a few weeks back)
Removed the broken symlink and looks fixed now. Please don't uninstall any further apps till after updating to 6.2.3. We have beta firmware available: http://www.readynas.com/forum/viewtopic.php?f=154&t=78866
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