Not possible to reset password on Readynas 214 (or 312)

Question

Hi, i'm in the process of transferring two disk from RN312 and two disks from Duo to my new RN214. I did this because I thougt my RN312 was faulty, not letting me log in anymore and I have tried numerous times to reset the password. I also remember both my password and my security question but no luck. It just won't me let log in or change password. Two disks from 312 are now in 214 but for some reason it's not possible here either! Raidair also calls the host "NAS_312" but that is probably a legacy from the share? So... why is it impossible to reset the password? I use the Boot menu and reinstall the OS but no change. /m

aks · Answer

I didn't even think it was possible to move disks from a RN300 series to a RN200 series!Have you tried inserting a scratch (disk you don't care about losing the data) and reset to defaults?&nbsp;

mibemibe · Answer

It's possible to move from 312 to 214, it's the same OS and processor so at this moment I'm movin all my data (terrabytes) to another NAS, clouds and local drives. When this is done I will do a factory reset.

Moving my disks from Duo (102?) to 214 is not possible.

The problem is that I can't reset the password so I can't get into the administrator mode and fix stuff. Must be a bug somewhere in the OS6.

The display also says "Degrading data" and the 214 leds are flashing, but it works.

/m

aks · Answer

The processor in the RN200 series is ARM based, the RN300 series is Intel based, therefore the OS will be different (even if the same version, it's fundamentally a different architecture). However maybe that makes no difference, I'm not sure.

The main problem is you can't log in. OK, are you talking about the web UI as admin? How are you seeing some user data, it has a log in too?

Which host computer OS are you using (WIndows/Linux/OSX, etc)? Have you tried a different browser to log in to the web UI https://{nas-ip}/admin, and if so what error are you seeing?

mibemibe · Answer

Yes, the problem is that it's impossible to reset the password on the 312 where most of my data is. I have tried 10 times doing the reset. It's very strange and for me it's a serious bug that the OS reset is not working as intended. I will do some more tests with logging from phone and different browser, but basically it's not a big problem at the moment since my plan now is to move all data and do a system reset on all devices. Takes some time but thanks to OneDrive it will work. /michael

aks · Answer

Hi Michael, where/when is your password not working, where exactly are you entering it?&nbsp;Can you get the web UI as I mentioned above?&nbsp; I have seen many issues, but I don't recall any to do with password reset!

Forum Discussion

Not possible to reset password on Readynas 214 (or 312)

5 Replies

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