Forum Discussion

Aspirant

Oct 23, 2016

On my Ready Nas 1100, I received a cannot find volume error

Windows Small Business Environment The errir i have gotten is as follows The paths for the shares listed below could not be found. Typically, this occurs when the NAS is unable to access the da...

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JennC

NETGEAR Employee Retired

Oct 24, 2016

Hello kkofsky,

Do you have backup of the data? It does not look good. There is a big possibility that 2 disks have gone bad and that means if this was configured as XRAID (RAID5) it broke the volume as the it only allows to 1 faulty disk to keep the volume and data intact.

Can you download the logs please then look for disk_smart log that has no date?

Regards,

kkofsky

Aspirant

Oct 25, 2016

I do not have a back up of some of this data.

How do you download the logs?

StephenB
Guru - Experienced User
Oct 25, 2016
FWIW, your firmware is ancient (~2008, perhaps even older) and you might also run into browser compatibility issues.

With current firmware, you download the logs by clicking "status" on the right pane, then "logs". Then there's a "download all logs" link on the upper right.
- mdgm-ntgr
  NETGEAR Employee Retired
  Oct 25, 2016
  4.01c1-p1 was released back in early March 2008. That's over 8 and a half years ago now. You shouldn't update the firmware with the NAS in this state.
  - StephenB
    Guru - Experienced User
    Oct 25, 2016
    mdgm wrote:
    
    ...You shouldn't update the firmware with the NAS in this state
    
    I agree, and should have mentioned that.