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RN 102 update firmware from 6.9.5 to 6.10.0 and now won't boot UGH!!
updated firmware to 6.10.0 on RN102 and now won't boot
did a firmware update from 6.9.5 to 6.10.0 this morning and after completed, the blue power light just flashes once a second. ...
I have the same issue, which is now consuming my weekend that I wanted for other things. It's also pretty important that I do not lose the information on this NAS. I've upgrade many times before and never had issues like this.
Most of the posts I find here are not very helpful. Need a solution please.
For those who answer: I have a long experience in the older flavours of linux, but I can't read minds. Some of the suggestions I have seen so far use terminology different to the Netgear manuals and guides, or simple comments like "I just did blah via SSH", which does not help as I don't know how to do the BLAH step, or even where to look for that information. A solution spelled out for idiots would be most helpful, please.
OK I know its a weekend and so there is not likely to be a lot of support available.
So, to avoid some of the inevitable Q&A:
1. The machine boots to about 99% (as per screen on the front), and then stops.
2. I have rebooted it several times (at least 4 times).
3. I have waited > 4 hours, it has not progressed.
4. There is access via SSH.
5. It is not possible to get a log from Raidar, as there are no buttons or what-not to allow that.
6. There is no access via SMB or web (apache).
7. Poking around using SSH and systemctl shows that apache2 is not running (dead). Whatever that means. Maybe it was not started. There are also what seem to be remants of update processes running, but not doing anything.
8. I tried the magic creation of a file called /.os_update, and rebooting. This has made no difference.
9. This machine *does* have the subversion app from Netgear installed on it.
Right now I'm at my wits end. Come Monday this machine needs to be available for subversion and web access use.
Can anyone help?
This is more of a sympathy message than help.
I remotely upgraded one from 6.9.5 to 6.10 this week and lost remote access.
When I had physical access I did the three button presses for a shutdown, when it rebooted it came back up.
I tested remote access and thought it was working.... but it isn't now
At some point there has been a feature enabled to allow automatic hotfix updates, enabled by default. I switched mine off as I want to know if a software update has screwed things up.
The reason I noticed was because it already said "Version 6.10 Hotfix x"
Looks like a poor version release, Netgear seem to be having problems in this regard lately
Hello,
Same issue here, device was unable to boot because of an update process which has not completed
I had to kill :
root 3069 3068 0 09:24 ? 00:00:00 /bin/sh /var/lib/dpkg/info/libapache2-mod-php5.postinst configure 5.6.24+dfsg-0+deb8u1.netgear1
Not sure if it will work after reboot
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