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Forum Discussion
bheinz874
Nov 27, 2017Aspirant
RN102 - External USB drive keeps disconnecting after upgrade to 6.9 firmware
I have a 3TB external USB drive connected to my RN102 with 2x2TB drives installed. Since upgrading to 6.9 firmware, the external USB drive keeps disconnecting within a few minutes, and won't reconnect unless I reboot the RN102, and even then only stays connected for a few minutes until it shows as disconnected again. I've tried reformatting the USB drive, and confirmed it works with other devices (MacBook, PC, etc.) with no issues.
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- StephenBGuru - Experienced User
There are some network fixes in 6.9.1 - but those should have affected your internal volume too.
Still, it might be worth a try. The manual upload link is here: https://kb.netgear.com/000051531/ReadyNAS-OS-6-Software-Version-6-9-1
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