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bheinz874's avatar
bheinz874
Aspirant
Nov 27, 2017

RN102 - External USB drive keeps disconnecting after upgrade to 6.9 firmware

I have a 3TB external USB drive connected to my RN102 with 2x2TB drives installed. Since upgrading to 6.9 firmware, the external USB drive keeps disconnecting within a few minutes, and won't reconnect unless I reboot the RN102, and even then only stays connected for a few minutes until it shows as disconnected again. I've tried reformatting the USB drive, and confirmed it works with other devices (MacBook, PC, etc.) with no issues.

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