RNDU 4000 x 2 with corrupt VPD

Question

Hi,&nbsp;&nbsp;I have been a long time lurker of the Netgear forums. And have enjoyed a lot of good guides and tutorials both from NTGR employees and the community.&nbsp;&nbsp;During a autumn cleanup, I found my two old RNDU4000 ReadyNAS boxes. And was thinking about getting them up and running again. After a lot of searching, I have found that they most likely has been a victim of corrupt VPD-file. Able to find them in Raidar 6.5, showing fw: 4.2.31. But nothing more than IP + MAC. and a hostname of the nas. I know these are EOL. But as a storage solution they suit my needs :)&nbsp;&nbsp;Does anyone know how to fix this?&nbsp;mdgm&nbsp;for instance? Or anyone from the NTGR team?&nbsp;I can acheive to get them up and running in tech support mode if needed.&nbsp; And have taken a picture of the labels on the back.&nbsp;&nbsp;

mdgm · Answer

Before jumping to conclusions, have you tried a different web browser?Have you checked if you can connect to the NAS using SMB to view files?

NoKeRse · Answer

Hi,Thanks for your reply!&nbsp;Tried all of the browser I can think of. With various settings. Developer tools in Chrome states that the product number cannot be null. And all blank both on serialnumber and productnumber in Raidar 6.5&nbsp;&nbsp;OS reinstall, factory reset etc has been tried to no avail.&nbsp;The units has most likely been loaded with alternative OS, and when I started them a few days ago I was not able to do a factory reset nor accessing the boot menu, so in a last resort I went for a USB recovery. and after reading a little bit more I can see that may not have been my smartest move ;)&nbsp;&nbsp;All drives are empty and trying to access the nas-ip/shares also just shows a blank page aswell.&nbsp;Hoping for a reply from either NTGR or some of the other wizards on this community in what to do next. :)&nbsp;

Sandshark · Answer

With that additional information, I agree that it appears the VPD file is corrupt or missing.&nbsp; Since it is encrypted, only Netgear can re-create one for you.

NoKeRse · Answer

Hi sandshark,&nbsp;Yup should have included the information in my first post.&nbsp;Since Im gonna upgrade them to ReadyNASOS 6 and not use ReadyCloud. Is there any way to do so from Tech Mode? By applying the update that way? for instance by using the following guide;&nbsp;https://dae.me/blog/1724/forcing-readynas-to-update-via-ssh-when-all-else-fails/&nbsp;Any way of getting the Netgear Teams attention to the thread?

Sandshark · Answer

Even with OS6, the OS is going to look for the VPD.&nbsp; I think it actually does it in the boot loader, which doesn't change.&nbsp; Unfortunately, I don't even know which of the mods is still employed by Netgear, there seems to have been some turn-over.

Forum Discussion

RNDU 4000 x 2 with corrupt VPD

7 Replies

Related Content

RNDU 4000 Is there a way to connect directly to a Mac computer?

Firmware corrupted

Readynas Pro 2 Corrupt root

Corrupted Firmware

FirmWare Corrupted

NETGEAR Academy

ProSupport for Business