ReadyNAS 102 Communication Error when checking for Updates

[bpichany]

My ReadyNAS 102 with Firmware 6.10.7 pops-up a Communication Error 6001010060, when Check for Updates. Any ideas?

[JeraldM · Accepted solution]

Hi!

It should be fixed now.

Please let us know if you're still encountering the issue.

Regards,

JeraldM

NETGEAR Community Team

[JeraldM]

@bpichany,

Welcome to the community!

Could you enable Secure Diagnostics mode on the NAS and PM me the 5-digit port number?

Regards,

JeraldM 

NETGEAR Community Team

[bpichany]

Done, and I PM you the 5-digit port number via email.

[Ray2]

Same problem began only yesterday.  No changes to firmware and internet works fine otherwise?  Error message goes on to say: "Check internet connection, DNS settings, or proxy settings". 

None of those things have changed in my system.

Looking forward to reply.

[brw1]

I have a ReadyNasRN31221D.

I'm also suddenly having the same error when attempting to check for updates. It was fine about 2 weeks ago.

Everything else is working fine except my ASUS router now won't let me set DNS unless I also set DDNS which I never needed to before!

[Th3Cr0w]

ReadyNAS 104 running 6.10.7 with the same problem that appeared in the last few days.

[polomorales]

Did you get a response or solution? I have the same problem....

[StephenB]

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@polomorales wrote:

Did you get a response or solution? I have the same problem....

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Netgear responded here: https://community.netgear.com/t5/New-ReadyNAS-Users-General/DNS-error-message-6001010060-readycloud-...

They said they are working on it and will fix it ASAP.

[JeraldM · Accepted solution]

Hi!

It should be fixed now.

Please let us know if you're still encountering the issue.

Regards,

JeraldM

NETGEAR Community Team

[Ray2]

I'm running two units:  1) a 314  2) a 318----both 6.10.7.

Both are okay now. They now respond as they did before when clicking for a check of update, they send the message that my system is already running the most up to date.

All is as it should be. "Time" has resumed its shape.  🙂

Thank you. 

[Th3Cr0w]

My RN104 is working fine now - thanks!

[brw1]

Working ok now for me!

[bpichany]

Mine works fine now. Thanks!

[bpichany]

It works fine now. Thanks!

[polomorales]

Mine seems to be working fine now.