NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Buxton
Mar 13, 2017Apprentice
ReadyNAS 214 Won't Restart/Shutdown
Hi, I have a bit of an odd problem and admittedly you can only reproduce it after doing something quite specific. So if I have a .mkv file in one Share and I connect to the NAS via Windows Explo...
Buxton
Mar 13, 2017Apprentice
Hi, thanks for the reply it's 6.6.1. I did do a factory reset last time after I had to pull the power and it destroyed the array after not booting and it seems like it's just happened again.
Would you say if I can't restart it now then it would be worth an RMA, or maybe a firmware upgrade to beta?
Would you say if I can't restart it now then it would be worth an RMA, or maybe a firmware upgrade to beta?
StephenB
Mar 13, 2017Guru - Experienced User
You could try contacting support and ask about an RMA.
One variation on the reset - if you have a scratch disk, you could power down, remove the drives (labeling by slot), and install the scratch disk. Then see if the scratch disk system behaves the same way.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!