Since updating to firmware 6.6.0, Readynas will not recognise my USB external storage device when I plug it into the fron USB port unless I reboot the ReadyNAS. Is this a bug in the new firmware. Does anyone have a solution??

Hi Sinji, Reports are still being investigated as they vary from case to case. For the meantime, I would like to verify your general usage for the USB storage? Does it take part on a back-up job of the NAS? If yes, connect the USB temporarily to one of your computers within the same network of your ReadyNAS and create a new back-up job for it. Since there is an ongoing investigation of it, it might be a good idea if you can register your device to see if it still has support from NETGEAR. Please go to my.netgear.com for the registration. Regards,

Can anyone give me a fix for this as having to reboot the NAS everytime you swap the USB drive is not a solution.

Ildefonse wrote: Hello Netgear. Is something being done about this problem? Thanks. Yes, the engineers are aware of the issue. They are working on a fix for it.

Hi Can we get an update on when Netgear think they will have a fix for this issue

We have had some other reports of this. Which model is this with? Which firmware did you upgrade from? Can you send in your logs (see the Sending Logs link in my sig) Which brand/model USB disks are you using? Moved your post. You should only post in the beta section if using beta firmware.

ReadyNAS 6.6.0 will not recognise USB storage device when plugged in

21 Replies

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mdgm-ntgr
NETGEAR Employee Retired
Oct 13, 2016
We have had some other reports of this.

Which model is this with?

Which firmware did you upgrade from?

Can you send in your logs (see the Sending Logs link in my sig)

Which brand/model USB disks are you using?

Moved your post. You should only post in the beta section if using beta firmware.
- Sinji
  Aspirant
  Oct 21, 2016
  I have the same issue after updating firmware to version 6.6 from 6.5.1.
  My usb strorage device is Buffalo's 1TB Model, HD-PNT1. I also tried connecting other several devices to the NAS. The NAS however doesn't recognize all of them.
  
  Rebooting the system, even if the NAS recognize the storage device, I can't enable SMB for the external device. Other protocols can turn on.
  
  Any help would be apreciated.
  
  thank you!
  - FramerV
    NETGEAR Employee Retired
    Oct 21, 2016
    Hi Sinji,
    
    Reports are still being investigated as they vary from case to case.
    
    For the meantime, I would like to verify your general usage for the USB storage? Does it take part on a back-up job of the NAS? If yes, connect the USB temporarily to one of your computers within the same network of your ReadyNAS and create a new back-up job for it.
    
    Since there is an ongoing investigation of it, it might be a good idea if you can register your device to see if it still has support from NETGEAR. Please go to my.netgear.com for the registration.
    
    Regards,
- Ildefonse
  Aspirant
  Oct 24, 2016
  Hi ! Same issue as well. Upgraded from 6.5.1 to 6.6.0.
  
  Actually, the USB external HD is not recognized when I plug it while the NAS is on. But if I turn it off, then plug the HD, then turn it on, it's OK.
  I can also reboot the NAS.
  
  So it's only a matter of "hot-plug".
  
  Thanks !
  - Justlogical
    Guide
    Oct 27, 2016
    Can anyone give me a fix for this as having to reboot the NAS everytime you swap the USB drive is not a solution.

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ReadyNAS 6.6.0 will not recognise USB storage device when plugged in

21 Replies

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