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MotoGod's avatar
MotoGod
Tutor
Feb 15, 2019
Solved

ReadyNAS Ultra 6 - Stuck on "READYNAS" prompt with or without disks

So I aquired a ReadyNAS Ultra 6 Plus from a buddy of mine @ 4-5months ago.  It has been working GREAT!  I upgraded it to OS6 and although it slowed down a little, it's been working perfectly.....until tonight.

 

I found some DDR2 RAM laying around (2X2GB) and I figured I'd toss it in the ReadyNAS to give it a little more ooomph from the 1GB it has installed.  I pulled the cover, installed the RAM, turned it on....and BAM.  Nothing but a ReadyNAS logo.  I did some poking around, turns out this was OCZ Platinum 2.1v RAM and the ReadyNAS needs 1.8v.  Boooo

I pulled out the 2 sticks I installed, and put the factory Apacer stick back in it.  Same thing.  Just a ReadyNAS logo.  I tried the other slot...nothing.  I pulled the disks out...same thing.  I reseated everything, and checked to make sure I didn;t touch anything else inside during my failed RAM Upgrade.

I cannot even access the boot menu using the reset button on the back.

What the heck happened?  Did the incompatible RAM put it into some kind of stuck mode here?  If so, how can I get it back to booting without losing my data?  I have my uber important stuff backed up, but there is a bunch of non essential things on here the wife tossed out here that has not made it into the backup rotation.

 

Help!

 

Scott

  • Hi MotoGod

     

    can you send me through PM a photo of your serial number and sticker on your NAS? We might be able to get this fix through backend.

     

     

    Regards

10 Replies

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  • The NAS will say "ReadyNAS" if all it has is 5V power.  It's possible that it's a coincidence and it is a power supply issue, but I think it's more likely you knocked something else loose.  Maybe the 4-pin CPU power connection?

     

    That 2.1V RAM should not be incompatible.  I've used that exact RAM in one (maybe two) Pro6 models, and the Ultra6Plus uses the same motherboard..

    • MotoGod's avatar
      MotoGod
      Tutor

      I can't seem to find anything loose at all in here.  I read on one of the pages that the 2.1v RAM wouldn't work without a BIOS tweak or something along those lines.  Very odd.  The unit was powered up and working GREAT not 5 minutes prior.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        MotoGod wrote:

        I read on one of the pages that the 2.1v RAM wouldn't work without a BIOS tweak or something along those lines.  


        It can't be the RAM, since restoring the original memory didn't fix it.

         

        If you think there might be some residual bios state getting in the way, then you could try disconnecting the NAS from the power main for a bit - that would clear it.

         

        If nothing came loose, then the PSU is the other possibility - though I agree the coincidence would be odd.