NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Readynas 102 extremely slow after update to 6.4.1
I have a Readynas 102 system with 2 2TB discs. there is about 230 GB of data on the discs. Yesterday I updated to 6.4.1, as suggested in the administration page. After that the system is extremely sl...
What firmware are you running?
Is the antivirus service enabled.
As others have pointed out, you may well advise in the release notes that a downgrade isn't possible but the user doesn't see these when advised that a firmware update is available, you are asked if you wish to proceed that's all.
I accept that no company can guarantee bug free and that was perhaps unfair of me but 6.4. etc have hardly been a raging success judging by the comments the last few months.
Need to have the latest firmware, no thanks not anymore I'll take my chance thank you, it surely cannot be any worse than the last few months.
Need to have a business model. You know that really takes the biscuit. My business in my office premises has a server and I simply use the 102 for some work which I choose to carry out at home. Present storage about 140Gb of which perhaps 25Gb is current business. The rest some archived projects and personal data. However data is data, it's 1's and 0's nothing more so lets not make it seem that it's any more complex than that. The fact that I have some, note some, business data on my home machine doesn't alter the fact that it should work properly.
Last nights full back up via a USB 3 hard drive took slightly over 4 hours, previously up to October it would take around 1 hour. Thats not a network issue, that's the 102 backing up straight onto a WD hard drive in the lower rear socket.
In December all was arranged for Netgear to remotely access my unit to look at the issues. Agreed to this but despite requesting again and again never heard a thing. Wonderful customer service.
Let me ask you, if you had a recall on your car from the manufacturers and you took it into the garage for rectification and then on collecting the car you found it didn't run properly would you be happy to wait from October to February for it to be put right?
I really have lost my patience. I will move my data back to my old reliable Readynas V1 and then attempt to go back to 6.2.5 via a factory reset. If the 102 dies and has to be binned then quite frankly I couldn't give a jot.
YorkBoy wrote:
....
Last nights full back up via a USB 3 hard drive took slightly over 4 hours, previously up to October it would take around 1 hour. Thats not a network issue, that's the 102 backing up straight onto a WD hard drive in the lower rear socket.
I have similar experience with backup to harddrive on USB connected to RN516. I regularly make a backup of /data to the USB drive of approx 4TB. It used to take less than a day up to and including 6.4.0. Since 6.4.1 and 6.4.2 it takes 4 days. Even with AV turned off.
Oh I am fully aware that this is not a network issue, but I thank you for your comment.
However Netgear on looking at my logs just seem to want to grasp at straws pointing to a few errors I have on my network and which I have corrected even though those problems have always been there, certainly well before the problems occurred.
They just blantantly seem to ignore that up to and including 6.2.5 all was fine, since 6.4.0 I have had nothing but problems. Backups take four times as long, use of the front USB socket freezes the NAS.
I have found ways to work around the issue but quite frankly why should I.
As I have said repeatedly, if you had a recall on a car and after taking it into the garage found that the car ran poorly would you be prepared to wait 4 months (and perhaps more who knows) for them to deal with the problem? No reasonable person would.
And as I have said before, we must however be grateful that they don't write software for aircraft.....
My thanks to you for you comment.
FYI. I'm having awful problems since upgrading to 6.4.2.
Apart from bricking my NAS (now fixed), the write and read perforance is terrible to the point of unsable.
Does anyone know if it's feasible to downgrade to 6.2.5? I know it's not recommended but I'm the end of my tether.
It is possible, ifixidevices posted a procedure that worked for him here: https://community.netgear.com/t5/ReadyNAS-Beta-Release/Downgrading-from-6-4-0-to-6-2-4-with-a-Pro-Pioneer/m-p/1006812#M7142
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
