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Forum Discussion
TjrD
Nov 11, 2012Aspirant
Readynas duo V2 - Windows Explorer Access
Hi all -
I'm using a Duo v2, XRAID 2, RAIDiator 5.3.6 on Windows 7 32bit.
Installed the NAS fine and can access it through the dashboard. However, although I can "see" the NAS in Windows explorer (network area), I cannot access any of the underlying shares. If I use "\\NAS name" in the address bar, I get:
"windows cannot access \\NAS name.... check spelling of the name. Otherwise there might be a problem with your network"
If I type the IP address, I get the same message. My objective is to simply copy data from a USB hard drive onto the NAS for backup/streaming. Is there another way of doing this? Will the backup function fulfil this requirement? Can I get away with not having access through windows? (however annoying that will be).
Many thanks for any help - I'm pulling my hair out with this! (I have also experimented with various passwords and reset both laptop/NAS several times). I've searched forums but cannot find any walkthrough guide for the the new dashboard frontview with advice on settings. The dashboard contains so many tick boxes/options/IP addresses/passwords/users that I've probably checked something I shouldn't have.
Thanks in advance,
Tim
I'm using a Duo v2, XRAID 2, RAIDiator 5.3.6 on Windows 7 32bit.
Installed the NAS fine and can access it through the dashboard. However, although I can "see" the NAS in Windows explorer (network area), I cannot access any of the underlying shares. If I use "\\NAS name" in the address bar, I get:
"windows cannot access \\NAS name.... check spelling of the name. Otherwise there might be a problem with your network"
If I type the IP address, I get the same message. My objective is to simply copy data from a USB hard drive onto the NAS for backup/streaming. Is there another way of doing this? Will the backup function fulfil this requirement? Can I get away with not having access through windows? (however annoying that will be).
Many thanks for any help - I'm pulling my hair out with this! (I have also experimented with various passwords and reset both laptop/NAS several times). I've searched forums but cannot find any walkthrough guide for the the new dashboard frontview with advice on settings. The dashboard contains so many tick boxes/options/IP addresses/passwords/users that I've probably checked something I shouldn't have.
Thanks in advance,
Tim
9 Replies
Replies have been turned off for this discussion
- LAB11AspirantHi There,
I am also new to the readynas duo V2. I purchased mine last week and I had the same problem. I figured out that the only way to view the folders is to map the drive. So go on windows explorer right click on network and click on Map network drive. then insert \\ followed by the iP address of your NAS and press browse. It will open up all the folders you have on your nas.
I don;t know if this is the only way to do it because to me it is pretty frustrating that i have to map every folder and i cannot map the whole nas, so if anyone has any other idea on how to do it it would be very helpful, however in the mean time this would solve your problem.
regards - StephenBGuru - Experienced User
LAB wrote: Hi There,
I am also new to the readynas duo V2. I purchased mine last week and I had the same problem. I figured out that the only way to view the folders is to map the drive. So go on windows explorer right click on network and click on Map network drive. then insert \\ followed by the iP address of your NAS and press browse. It will open up all the folders you have on your nas.
This only happens if you are using the admin credentials (at least that is the way it is supposed to work, and it does operate that way on the v1 and x86 platforms).
One alternative is to set up only one shared folder, and put everything under that under that.LAB wrote: I don;t know if this is the only way to do it because to me it is pretty frustrating that i have to map every folder and i cannot map the whole nas, so if anyone has any other idea on how to do it it would be very helpful...
I only rarely move information between shared folders, so I just put shortcuts on the desktop to each.
BTW, just entering \\ip\folder or \\nasname\folder in the explorer address bar should browse the folder. You shouldn't need to actually map the folder to a drive letter. - TjrDAspirant
LAB wrote: I figured out that the only way to view the folders is to map the drive. So go on windows explorer right click on network and click on Map network drive. then insert \\ followed by the iP address of your NAS and press browse. It will open up all the folders you have on your nas.
Hello thanks for the reply - unfortunately mapping a network drive has the same result, i.e - I get the same error message because something is not quite right.
Stephen B - I think you may be right, it must be down to the credentials. Please could you confirm exactly which usernames/passwords need to be identical? Does a "user" named "admin" need to be created in the dashboard with the same password used for Windows logon? Following on from that, does my windows login username need to be ADMIN too? Are there any specific sharing protocols that I should turn off/turn on? Should I be creating anything in Windows Credentials Manager?
Apologies for the number of questions..
Thanks in advance
Tim - StephenBGuru - Experienced UserIf you want to access the full volume on the NAS (whether mapped or not), then you need to use the admin username and password that is already set up on the NAS itself. There is no need to create an admin username via dashboard because it is hardwired in.
On the windows side, there are several options.
-use the Windows admin account also, and set the password to match the NAS
-use the windows credential manager, and create an entry for the NAS that includes the admin/password
These essentially use the admin account from that PC for all NAS access.
Another approach is to only use the admin account when you want to move files between folders. One way to do that is to use the net use command (by running cmd from the windows search bar)
From the command prompt you could type
"net use * /delete" to disconnect the PC from all network shares
"net use Z: \\NASNAME\C nasadminpassword /user:admin" which will then map the C volume to drive Z (substitute and free drive letter you like).
go to Computer, and click on Z to access the volume, moving shares around as you like (staying within the same explorer window).
then use the first command again when you are done. - ryk1998Aspirantsimilar error message in windows 7 using readynas duo v2 with newly updated firmware...however on my nas there is no share visible in dashboard...tried on different system hard drives and same error.....so windows 7 sees a share that does not show up in dashboard on the nas .... what to do guys? help please thanks Ron....reset/
reformat nas? - ryk1998Aspirantwell it seems a reboot cleared that share....you know...this duo and and I dont remember v1 doing this but with photos II and now this shares, photos, setting seem to remain intact until you reboot...I delete photos in photos II and they are in the various areas of the user interface until I reboot...I miss Yoday....readynas is no longer a happening product...the readynas is such a good product and netgear is blowing it....I would appreciate if netgear would simply be honest with us...
- LAB11Aspirant
StephenB wrote: If you want to access the full volume on the NAS (whether mapped or not), then you need to use the admin username and password that is already set up on the NAS itself. There is no need to create an admin username via dashboard because it is hardwired in.
On the windows side, there are several options.
-use the Windows admin account also, and set the password to match the NAS
-use the windows credential manager, and create an entry for the NAS that includes the admin/password
These essentially use the admin account from that PC for all NAS access.
Another approach is to only use the admin account when you want to move files between folders. One way to do that is to use the net use command (by running cmd from the windows search bar)
From the command prompt you could type
"net use * /delete" to disconnect the PC from all network shares
"net use Z: \\NASNAME\C nasadminpassword /user:admin" which will then map the C volume to drive Z (substitute and free drive letter you like).
go to Computer, and click on Z to access the volume, moving shares around as you like (staying within the same explorer window).
then use the first command again when you are done.
Hi Stephen I tried this and it works I can now map the whole NAS. thanks - TjrDAspirant
StephenB wrote: If you want to access the full volume on the NAS (whether mapped or not), then you need to use the admin username and password that is already set up on the NAS itself. There is no need to create an admin username via dashboard because it is hardwired in.
On the windows side, there are several options.
-use the Windows admin account also, and set the password to match the NAS
-use the windows credential manager, and create an entry for the NAS that includes the admin/password
These essentially use the admin account from that PC for all NAS access.
Another approach is to only use the admin account when you want to move files between folders. One way to do that is to use the net use command (by running cmd from the windows search bar)
From the command prompt you could type
"net use * /delete" to disconnect the PC from all network shares
"net use Z: \\NASNAME\C nasadminpassword /user:admin" which will then map the C volume to drive Z (substitute and free drive letter you like).
go to Computer, and click on Z to access the volume, moving shares around as you like (staying within the same explorer window).
then use the first command again when you are done.
Thanks for that StephenB,
The above didn't work for me unfortunately, although I raised a call with Netgear customer support who have advised of something more fundamental when accessing a NAS - the PC name needs to be different to the NAS name. I'm pretty sure I've given my NAS the same name as my PC so will check this when I get back tonight and report on progress. I'm sure the above process will then work fine. Fingers crossed. - TjrDAspirantA solution!
It was my firewall. Turned it off and boom, access to everything. Should have checked that earlier! I assume that I can leave it on, but will have to just tweak the privileges for netgear (as an FYI, I'm using Zone Alarm).
Thanks for the help/suggestions.
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