NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
gpaolo
Mar 30, 2018Luminary
Reboot RN314 through SSH
Hi all,
I have a RN314, OS 6.9.0, I'm abroad at the moment and something odd happened -it always happens when I'm traveling...
I was trying to access some file through readycloud, but the unit was not responding. I was just getting the message of a firmware upgrade but no shares were visible. So I tried to reboot it, I switched on a remote machine at home, connected to NAS IP and got the intro page. After a few seconds, it disappeared and I got the page with the waiting bar saying that it was trying to connect with the admin page. Obviously failed.
So I have tried to upgrade the firmware from Readycloud page to reboot it from there -nothing, it said "downloaded" but the reboot command did nothing.
I have connected then through SSH, I have tried the rn_shutdown -r command as suggested here on the forum, but nothing happened.
What can I do to reboot my unit?
SMB works, services are running (I can access Plex, VPN, etc.), it looks that all admin services are stuck.
Thanks!
13 Replies
Replies have been turned off for this discussion
- gpaoloLuminary
I have just checked the Apache2 status, it is giving a lot of timeouts. The error messages are all "script timed out before returning headers: ddbroker.cgi, refer: [...IP of my computer...]"
"Timeout waiting for output from CGI script /frontview/lib/dbbroker.cgi, refer: [...IP of my computer...]"
Restarting the service doesn't solve the problem.
- evan2NETGEAR Expert
Try to run command "reboot" to reboot NAS.
- gpaoloLuminary
Thanks, but it's not working. After a long wait where nothing happens, I get the following error:
Failed to start reboot.target: connection timed out
See system logs and 'systemctl status reboot.target' for details
When I send that command (systemctl), once again after a long wait I get another error
Failed to get properties: connection timed out
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!