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PeteThediver's avatar
PeteThediver
Aspirant
May 13, 2018

Remote access error for Backup Job

I'm having a problem with backups on my  ReadyNas Duo v1. I've just reinstalled my Windows 10 Home PC and I am now getting "Remote access error for Backup Job". I've been trying various ways to get this going for a couple of days now, some of the things I've tried are:

  • Share I am trying to get to has full access granted to my Microsoft account, a local windows account and Everyone.
  • Accessing the share from another PC using the Microsoft account and the local windows account
  • I have tried entering my Microsoft account the local windows account and nothing the login and password fields
  • SMB 1.0/CIFS client and server are both on, automatic removal is off
  • Firewall on and off.
  • Updating ReadyNas Frontview firmware to 4.1.16
  • When I try Test connection I get an "error connecting" message, if I put //PCName in the host I get successfully connected but I still get the remote access error

I am now out of ideas so if anyone can help it would be very appreciated.

 

Thanks

 

Pete

17 Replies

Replies have been turned off for this discussion
  • Hi there,

     

    try as followed 

     

     

    Here The ReadyNas has the IP : 192.168.0.100

     

    Method 1 Testing (Batch/PowerShell)

    a) Create a user on the ReadyNas e.g. username: WinBack / password : winback1 / Group: users

     

    Create a WinBackup.bat with the following:

     

    "WINDOWSUSER" has to be your Windows 10 Username without ":

     

    runas /user:"WINDOWSUSER" "WBADMIN START BACKUP -backupTarget:\\192.168.0.100\backup\ -include:c -allCritical -vssFull -user:WinBack -password:winback1 -quiet"

     

    pause

     

    b) Plan a Task for following Application
    C:\Windows\System32\wbadmin.exe

     

    Trigger "Log In"

    Application Parameters:
    start backup -backupTarget:\\192.168.0.100\backup\ -include:c: -allCritical -user:WinBack -Password:winback1 -vssFull -quiet

     

    Cheap Workarround1: Test to add the user credentials from your PC to the readynas in the Same SMB Workgroup as Workgroup user and test INSTEAD of the "WinBack" user credentials 

    Cheap Workarround2: Test the READYNAS ROOT / ADMIN Credentials INSTEAD of the WinBack dredentials

     

    Mistakes: Make sure your SHARES have the Users/Groups listed - Read everything again :)

    • PeteThediver's avatar
      PeteThediver
      Aspirant

      Thanks for that.

       

      I was looking for a solution to pull the backup from the NAS which is what I used to do, rather than push from the PC. As a temporary work around I am currently pushing (by scripting Beyond Compare as it happens) but the problem with that approach is trying to get email warnings if there is a problem, I can get a warning with a script and Windows scheduled task but it is a lot more hassle. So given that the NAS is supposed to be able handle the backup itself and it was until my boot disk died I am trying to get back to that situation, but thanks any way.

      • Bruce2k18's avatar
        Bruce2k18
        Tutor

        Try to use NetBios Protocoll instead of TCP/IP. I had user related problems with pulling things down via TCP/IP to Win7/10 - With NetBios Protocoll it worked. Via TCP/IP it was jsut not acceptiing my user credentials. When I tested the same credentials with linux it worked. 

         

        So basically call \\mynas instead of \\192.168.0.100   OR Workarround - let anonymous User get access to your share. Then TCP/IP worked fine as well.

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