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Forum Discussion
Reset without losing data
Right, quick question:
I am having the admin page not accessible problem that many have reported. I have been in this situation for a long time, however as the shares on the network were accessible and Plex was working I let it be for the time being.
Currently however, plex seems to no longer be updating its lists, and is inaccessible via the web configuration too.
In the past, I put a couple of old drives into the NAS and did a factory install, updated the 102 to the 6.2.4 firmware and everything worked fine. Replacing my original drives with my data resulted in the same inaccessible admin page etc.
This proved to me that the unit needed a full factory reset on those drives to fix the problems (and now needs a further firmware update too).
I am currently in the excrutiatingly slow process of copying my data over the network to a USB drive (my previous backup of the NAS was lost with a dodgy hard-drive, so I need an updated one anyway), and without GUI access (and my root password not working for SSH) I cannot access my USB if connected to the NAS (which has USB3), thus it is plugged into a port on my router (which has USB2), nicely slowing things down.
My question is would the following work:
1. Power down the NAS
2. Replace Drive 2 with a spare blank one
3. Perform a factory install thus blanking both drives
4. Update firmware etc. as needed including any subsequent factory resets
5. Power down again and replace the new Drive 2 with my old Drive 2, which should have the RAID copy of my original data
Will this process then proceed to copy the data on drive 2 back to drive 1 restoring the system with my data, or is it more likely to interperate it as a new drive and format it thus losing the data? Although I need the backup on USB anyway - if I could speed the process of making the ReadyNAS functional again I can let the USB copy happen in the background over a few days - making life easier in the household, particularly if I could connect it straight to the NAS rather than via the router.
Any help/advice appreciated,
Cheers,
Andrew.
8 Replies
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irishandrew wrote:
Will this process then proceed to copy the data on drive 2 back to drive 1 restoring the system with my data, or is it more likely to interperate it as a new drive and format it thus losing the data?
You'll lose your data. The sync is from the already installed drive to the newly installed drive. You cannot sync in the other direction.
How slow is the copy? Another option would be to use paid support - they can possibly resolve the problem remotely, and at least let you speed up the backup.
Hi Stephen,
That's a shame, albeit what I suspected. The backup is copying at a rate of 1.5 - 2.0MB/s, with 1.04TB to copy, so it'll be somewhere in the region of 144hours minimum... Think I may abandon the backup and try and think of another way to get the data off.
Paid support is not really an option - I don't see the point when it is something I can resolve myself - will just have to find another way or wait out the backup.
Thanks for your help.
Cheers,
Andrew.
irishandrew wrote:
Paid support is not really an option - I don't see the point when it is something I can resolve myself - will just have to find another way or wait out the backup.
I take your point, and if there is no urgency then you could just wait. If the data is at risk though (which it might be), then the delay might force you into data recovery later. Which is a lot more expensive than per-incident support.
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