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Service management offline
hi ..Please help me on this am getting Service management is offine .unable to access my admin page .but i able to download logs. Am using Readynas 3312. I have data in this .I need that data too...
Naveenkumar001 wrote:>>> Is SSH enabled on the NAS?
Yes
I suggest accessing the NAS with ssh, and then check that your data is there (ls -als /data).
The logs show that the volume is mounted, but I am seeing unexplained BTRFS timeouts:
Feb 20 10:53:40 DHTL-TP1-NAS kernel: INFO: task btrfs-transacti:4250 blocked for more than 200 seconds. Feb 20 10:53:40 DHTL-TP1-NAS kernel: Tainted: P O 4.1.30.x86_64.1 #1 Feb 20 10:53:40 DHTL-TP1-NAS kernel: "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message. Feb 20 10:53:40 DHTL-TP1-NAS kernel: btrfs-transacti D ffff88021321bd68 0 4250 2 0x00000000 Feb 20 10:53:40 DHTL-TP1-NAS kernel: ffff88021321bd68 ffffffff88e2c4a0 ffff880265f08fc0 ffff88026fc147c0 Feb 20 10:53:40 DHTL-TP1-NAS kernel: ffffffff88e2c8d8 ffff88026fc147c0 ffff88021321c000 ffff880265d8f1f0 Feb 20 10:53:40 DHTL-TP1-NAS kernel: ffff880265d8f1f0 0000000000000000 ffff88026644b370 ffff88021321bd88 Feb 20 10:53:40 DHTL-TP1-NAS kernel: Call Trace: Feb 20 10:53:40 DHTL-TP1-NAS kernel: [<ffffffff88a4f1e2>] schedule+0x32/0x80 Feb 20 10:53:40 DHTL-TP1-NAS kernel: [<ffffffff882e62df>] wait_current_trans.isra.34+0x9f/0x100 Feb 20 10:53:40 DHTL-TP1-NAS kernel: [<ffffffff8809c8c0>] ? add_wait_queue+0x60/0x60 Feb 20 10:53:40 DHTL-TP1-NAS kernel: [<ffffffff882e7e58>] start_transaction+0x2c8/0x550 Feb 20 10:53:40 DHTL-TP1-NAS kernel: [<ffffffff882e8142>] btrfs_attach_transaction+0x12/0x20 Feb 20 10:53:40 DHTL-TP1-NAS kernel: [<ffffffff882e4d0b>] transaction_kthread+0x7b/0x240 Feb 20 10:53:40 DHTL-TP1-NAS kernel: [<ffffffff882e4c90>] ? open_ctree+0x24b0/0x24b0 Feb 20 10:53:40 DHTL-TP1-NAS kernel: [<ffffffff88082bb4>] kthread+0xc4/0xe0 Feb 20 10:53:40 DHTL-TP1-NAS kernel: [<ffffffff88082af0>] ? kthread_freezable_should_stop+0x60/0x60 Feb 20 10:53:40 DHTL-TP1-NAS kernel: [<ffffffff88a523d2>] ret_from_fork+0x42/0x70 Feb 20 10:53:40 DHTL-TP1-NAS kernel: [<ffffffff88082af0>] ? kthread_freezable_should_stop+0x60/0x60On SMB access, I am seeing a lot of errors that look like this:
[2025/02/20 16:12:33.035542, 2] ../source3/auth/auth.c:315(auth_check_ntlm_password) check_ntlm_password: Authentication for user [IMW] -> [IMW] FAILED with error NT_STATUS_NO_SUCH_USERIs IMW an account that should exist on the NAS?
You are running very old firmware (6.6.0 - released in 2016). You appeared to make an attempt to update to 6.10.10 on 19 Feb
Feb 19 2025 17:04:49 INFO:UPLOAD_IMAGE: _filename_=ReadyNASOS-6.10.10-x86_64.zip _filesize_=90385981 Feb 19 2025 17:04:50 INFO:GET_REMOTE_INFO: name=ReadyNASOS version=6.10.10 size=90783744 md5=b2f2ee74b9bbf269d449490b24b370fe arch=x86_64 Feb 19 2025 17:04:50 INFO: arch=x86_64 personality= sysinfo->personality=1 Feb 19 2025 17:04:50 INFO:UPLOAD_IMAGE: Checking file for md5... Feb 19 2025 17:04:50 INFO:CHECK_MD5_SUM: local=b2f2ee74b9bbf269d449490b24b370fe remote=b2f2ee74b9bbf269d449490b24b370fe Feb 19 2025 17:04:50 INFO:CHECK_MD5_SUM: MD5 OK! Create link in /etc/.flash_update -> .flash_update_file Feb 19 2025 17:04:50 INFO:UPLOAD_IMAGE: Write info to .flash_update_info... Feb 19 2025 17:04:50 INFO:UPLOAD_IMAGE: SUCCESSAfter that you appear to have downgraded back to 6.6.0
Feb 19 2025 17:29:10 INFO:UPLOAD_IMAGE: _filename_=ReadyNASOS-6.6.0-x86_64.img _filesize_=63207424 Feb 19 2025 17:29:10 INFO:GET_REMOTE_INFO: name=ReadyNASOS version=6.6.0 size=63207424 md5=aec396425a099a22e0fc4f43bbe6ac69 arch=x86_64 Feb 19 2025 17:29:10 INFO: arch=x86_64 personality= sysinfo->personality=1 Feb 19 2025 17:29:10 INFO:UPLOAD_IMAGE: Checking file for md5... Feb 19 2025 17:29:10 INFO:CHECK_MD5_SUM: local=aec396425a099a22e0fc4f43bbe6ac69 remote=aec396425a099a22e0fc4f43bbe6ac69 Feb 19 2025 17:29:10 INFO:CHECK_MD5_SUM: MD5 OK! Create link in /etc/.flash_update -> .flash_update_file Feb 19 2025 17:29:10 INFO:UPLOAD_IMAGE: Write info to .flash_update_info... Feb 19 2025 17:29:10 INFO:UPLOAD_IMAGE: SUCCESSCan you give more details on what you were doing here?
its is showing already mounted. can we move to next step of commands.
Naveenkumar001 wrote:
its is showing already mounted. can we move to next step of commands.
You did NOT enter the mdadm command as I gave it to you. I don't know why, but you entered one command for each disk, instead of just one command.
You got away with it. But if you don't know linux, it is particularly important to be very careful on what you enter.
The next thing is to confirm that your shares are there:
ls -als /data
If you see the folders for your shares in the output, then I suggest rebooting the NAS in read-only mode. Then see if you can access the shares over the network. If you can, then back up the files to other storage.
Guess What.
I can access the data. Now after i login in Volume read only mode.
Dear Both .,
Thanks for making me to shine., u guys made me confident now. Thanku so much once again.. U guys have bright future man. .....This Nation needs u ..Stay happy all good things is coming for u.... Thanks again for support.
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