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Forum Discussion
Sinage
Jul 24, 2018Aspirant
Slow Running RN104
Hi All,
My RN104 is driving me crazy and I hope someone can help!!!
I have two issues that might be related. Firstly a little background I used to use a NV+2 system that was great howeve...
Sinage
Jul 25, 2018Aspirant
Here is the Disk Log file:
Device: sdc
Controller: 0
Channel: 0
Model: ST3000DM001-1CH166
Serial: Z1F1CVM8
Firmware: CC24
Class: SATA
RPM: 7200
Sectors: 5860533168
Pool: FASTDATA
PoolType: RAID 5
PoolState: 1
PoolHostId: 5dbf261a
Health data
ATA Error Count: 10
Temperature: 0
Device: sdb
Controller: 0
Channel: 1
Model: TOSHIBA DT01ACA300
Serial: 43KNJXSGS
Firmware: MX6OABB0
Class: SATA
RPM: 7200
Sectors: 5860533168
Pool: FASTDATA
PoolType: RAID 5
PoolState: 1
PoolHostId: 5dbf261a
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 40
Start/Stop Count: 83
Power-On Hours: 28835
Power Cycle Count: 83
Load Cycle Count: 101
Device: sda
Controller: 0
Channel: 2
Model: WDC WD30EZRX-00AZ6B0
Serial: WD-WCC070367157
Firmware: 80.00A80
Class: SATA
RPM: 5400
Sectors: 5860533168
Pool: FASTDATA
PoolType: RAID 5
PoolState: 1
PoolHostId: 5dbf261a
Health data
ATA Error Count: 1502
Reallocated Sectors: 41
Reallocation Events: 37
Spin Retry Count: 0
Current Pending Sector Count: 1
Uncorrectable Sector Count: 139
Temperature: 37
Start/Stop Count: 94
Power-On Hours: 38861
Power Cycle Count: 94
Load Cycle Count: 619628
With regards to the APPs not installing the log file repeatedly shows:
Jul 24 15:46:40 Home fv-app-install[7283]: [plexmediaserver-ros6-binaries](0%) abort
Jul 24 15:46:37 Home fv-app-install[7283]: Error during apt-get install. Perhaps you need to run 'apt-get update'.
Jul 24 15:46:37 Home fv-app-install[7283]: Cannot extract package info from plexmediaserver-ros6-binaries
Jul 24 15:46:35 Home fv-app-install[7283]: [plexmediaserver-ros6-binaries](0%) prepare
Regards
Simon
StephenB
Jul 25, 2018Guru - Experienced User
Sinage wrote:Model: WDC WD30EZRX-00AZ6B0
...
ATA Error Count: 1502
Reallocated Sectors: 41
Reallocation Events: 37
Spin Retry Count: 0
Current Pending Sector Count: 1
Uncorrectable Sector Count: 139
This disk is failing, and should be replaced. I'm not certain if it fully accounts for your slow speeds, but it certainly isn't helping.
I recommend replacing it with a NAS-purposed drive - for instance the WD30EFRX (WDC Red). I don't recommend using desktop drives in an NAS.
Jul 24 15:46:40 Home fv-app-install[7283]: [plexmediaserver-ros6-binaries](0%) abort
Jul 24 15:46:37 Home fv-app-install[7283]: Error during apt-get install.
Interesting. Do you use a static IP address? If so, check to see if you configured a DNS server.
Also, you should download the log zip file and look in mdstat.log. Towards the bottom there is a section that looks like this:
=== df -h === Filesystem Size Used Avail Use% Mounted on udev 10M 4.0K 10M 1% /dev /dev/md0 3.7G 1.4G 2.2G 39% / tmpfs 249M 0 249M 0% /dev/shm tmpfs 249M 540K 248M 1% /run tmpfs 125M 712K 124M 1% /run/lock tmpfs 249M 0 249M 0% /sys/fs/cgroup ... === df -i === Filesystem Inodes IUsed IFree IUse% Mounted on udev 63113 385 62728 1% /dev /dev/md0 1048576 15922 1032654 2% / tmpfs 63553 1 63552 1% /dev/shm tmpfs 63553 487 63066 1% /run tmpfs 63553 23 63530 1% /run/lock tmpfs 63553 9 63544 1% /sys/fs/cgroup ...
Look at the free space and available inodes for these folders in your log, and make sure you have reasonable free space. If you have questions on that, you can simply post what your log says here.
- SinageJul 25, 2018Aspirant
Hi thanks for the advice
I do have a static IP address at the moment
I have a spare disk I could use to swap out the failing one...
My entire mdstat log file is:
Personalities : [raid0] [raid1] [raid10] [raid6] [raid5] [raid4]
md127 : active raid5 sdb3[2] sda3[4] sdc3[3]
5850833728 blocks super 1.2 level 5, 32k chunk, algorithm 2 [3/3] [UUU]
md1 : active raid1 sdb2[0] sda2[2] sdc2[1]
523712 blocks super 1.2 [3/3] [UUU]
md0 : active raid1 sdb1[3] sdc1[2]
4190208 blocks super 1.2 [2/2] [UU]
unused devices: <none>
/dev/md/0:
Version : 1.2
Creation Time : Thu Apr 12 14:05:36 2018
Raid Level : raid1
Array Size : 4190208 (4.00 GiB 4.29 GB)
Used Dev Size : 4190208 (4.00 GiB 4.29 GB)
Raid Devices : 2
Total Devices : 2
Persistence : Superblock is persistentUpdate Time : Wed Jul 25 17:05:00 2018
State : active
Active Devices : 2
Working Devices : 2
Failed Devices : 0
Spare Devices : 0Name : 5dbf261a:0 (local to host 5dbf261a)
UUID : ffecd32d:10967ab5:17ba7efe:e2afe007
Events : 33739Number Major Minor RaidDevice State
3 8 17 0 active sync /dev/sdb1
2 8 33 1 active sync /dev/sdc1
/dev/md/1:
Version : 1.2
Creation Time : Wed Jul 4 23:07:46 2018
Raid Level : raid1
Array Size : 523712 (511.44 MiB 536.28 MB)
Used Dev Size : 523712 (511.44 MiB 536.28 MB)
Raid Devices : 3
Total Devices : 3
Persistence : Superblock is persistentUpdate Time : Sun Jul 8 23:46:36 2018
State : clean
Active Devices : 3
Working Devices : 3
Failed Devices : 0
Spare Devices : 0Name : 5dbf261a:1 (local to host 5dbf261a)
UUID : 2cd1e61b:5d80166e:fd5a955d:b42b1359
Events : 27Number Major Minor RaidDevice State
0 8 18 0 active sync /dev/sdb2
1 8 34 1 active sync /dev/sdc2
2 8 2 2 active sync /dev/sda2
/dev/md/FASTDATA-0:
Version : 1.2
Creation Time : Thu Apr 12 16:05:09 2018
Raid Level : raid5
Array Size : 5850833728 (5579.79 GiB 5991.25 GB)
Used Dev Size : 2925416864 (2789.89 GiB 2995.63 GB)
Raid Devices : 3
Total Devices : 3
Persistence : Superblock is persistentUpdate Time : Wed Jul 25 16:59:29 2018
State : clean
Active Devices : 3
Working Devices : 3
Failed Devices : 0
Spare Devices : 0Layout : left-symmetric
Chunk Size : 32KName : 5dbf261a:FASTDATA-0 (local to host 5dbf261a)
UUID : 8ee0cba8:d9d10e49:1010d263:a876727d
Events : 243819Number Major Minor RaidDevice State
2 8 19 0 active sync /dev/sdb3
3 8 35 1 active sync /dev/sdc3
4 8 3 2 active sync /dev/sda3So I don't have the info????
Cheer
Simon
- SinageJul 26, 2018Aspirant
No worries - here is a cut and paste of the info
=== df -h ===
Filesystem Size Used Avail Use% Mounted on
udev 10M 4.0K 10M 1% /dev
/dev/md0 3.7G 514M 3.0G 15% /
tmpfs 249M 0 249M 0% /dev/shm
tmpfs 249M 6.7M 242M 3% /run
tmpfs 125M 2.3M 122M 2% /run/lock
tmpfs 249M 0 249M 0% /sys/fs/cgroup
/dev/md127 5.5T 4.5T 981G 83% /FASTDATA
/dev/md127 5.5T 4.5T 981G 83% /apps
/dev/md127 5.5T 4.5T 981G 83% /home
=== df -i ===
Filesystem Inodes IUsed IFree IUse% Mounted on
udev 63084 407 62677 1% /dev
/dev/md0 1048576 11438 1037138 2% /
tmpfs 63534 1 63533 1% /dev/shm
tmpfs 63534 485 63049 1% /run
tmpfs 63534 24 63510 1% /run/lock
tmpfs 63534 9 63525 1% /sys/fs/cgroup
/dev/md127 0 0 0 - /FASTDATA
/dev/md127 0 0 0 - /apps
/dev/md127 0 0 0 - /homeSimon
- StephenBJul 26, 2018Guru - Experienced User
It looks like the OS partition is fine. However, most packages to need to pull in libraries over the internet - which (if you are using a static IP address) needs the DNS server to be configured. This is easy to overlook.
- SinageJul 27, 2018Aspirant
Hi,
Again thanks for the psots.......
Some more information - not sure if this helps.
I can not install any Apps even those which I have downloaded and try to instal from the local drive. I have switched back to a Dynamic IP address and still nothing. The Apps List does seem to update without error so I presume the NAS is finding the internet but I can't really tell
Secondly I tried to run a Memory Test yesterday - from the Boot Menu I selectect the Memory Test and left it over night. This morning the display should "Memory Test" then the second line was "00:00:01" the Blue LED of the On/Off button was flashing. Is this a fail? It looks like the 00:00:01 should iterate (in seconds???) but had not moved.
Regards
Simon
- StephenBJul 27, 2018Guru - Experienced User
Sinage wrote:
I presume the NAS is finding the internet but I can't really tell
You can test this fairly easily by turning off NTP and then turning it back on. You should see a successful time sync event in the log if internet connectivity is working.
You do this using the settings wheel next to device time on the system overview page (toggling "synchronize clock with an internet server").
- SinageAug 21, 2018Aspirant
Hi All,
Okay I have spent a long time looking at why the unit is running so slowly. I have finally run through swapping out all the disks and Recovering the file system between each swap (takes ~3 days to resync) . For some reason when I took out a particular disk the whole unit has sped up and is now performing as expected. The suspect disk is a Seagate Barrcude 3TB disk - as is another disk in the unit. the third disk is a WD 3TB disk, The rogue disk was not showing any signs of failure but is obviously the cause of the issues. When I have time i will run some diagnostics on the disk to see if there is anything I can see but the NAS is normally good at detecting disk errors etc.so I am surprised no log messages highlighted is an issue - FYI I am getting log messages on the other Seagate disks warning of increasing reallocated sector counts.
Thanks for all the inputs - I just need to crack why no apps will install now!!!
Simon
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