NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ankitrana's avatar
Feb 05, 2020
Solved

Unable to mount Mediasonc Proraid HUR5SU3 USB drive(s)

Hi,

 

I have a mediasonic proraid device with two HDD (4TB each) configured as single to show up as separate USB devices.

I have used this before and it used to work perfectly, and now for some reason it does not show up both devices but randomly shows up either 1 of 2 HDD as usb.

I googled around and some suggested to SSH and mount the device but that is not what i want to do... hesitatingly i SSH into the ready nas. With absolutely limited knowledge of anything tech is just found out that it is indeed discovered but not mounted.

 

I have another Seagate USB plugged in and thought may be it is due to another USB attached, i tried it with Seagate USB connected and all the USB ports but the result is same.

 

READYNAS 214

ReadyNAS OS: 6.10.2

blkid output:

/dev/sde1: LABEL="SBPD" UUID="C2E83C85E83C79AD" TYPE="ntfs" PARTUUID="687ec70f-01"
/dev/sdg1: LABEL="EFI" UUID="67E3-17ED" TYPE="vfat" PARTLABEL="EFI System Partition" PARTUUID="b21fb00d-b96d-4c56-9221-4d9be8363692"
/dev/sdg2: LABEL="T3" UUID="4430AF6030AF57A6" TYPE="ntfs" PARTUUID="1e3c1068-b528-4f5f-8892-2e4fe97a2e3e"
/dev/ubi0_0: UUID="523402c5-1fde-4e21-8c12-d6280c228fcc" TYPE="ubifs"
/dev/sdf1: LABEL="EFI" UUID="67E3-17ED" TYPE="vfat" PARTLABEL="EFI System Partition" PARTUUID="a1dc84ab-bafb-4995-9ca5-20c677bbc796"
/dev/sdf2: LABEL="T4" UUID="188CADA78CAD7FBC" TYPE="ntfs" PARTUUID="6fc1405c-8b98-4ebc-9ce2-52279285306f"

df -h output:

Filesystem      Size  Used Avail Use% Mounted on
udev             10M  4.0K   10M   1% /dev
/dev/md0        3.7G  918M  2.6G  26% /
tmpfs          1009M     0 1009M   0% /dev/shm
tmpfs          1009M  3.4M 1006M   1% /run
tmpfs           505M  1.1M  504M   1% /run/lock
tmpfs          1009M     0 1009M   0% /sys/fs/cgroup
/dev/md127      3.7T  516G  3.2T  14% /HD1
/dev/md126      3.7T  1.3T  2.4T  35% /HD2
/dev/md126      3.7T  1.3T  2.4T  35% /home
/dev/md126      3.7T  1.3T  2.4T  35% /apps
/dev/md124      3.7T  210G  3.5T   6% /HD4
/dev/md125      3.7T  924G  2.8T  25% /HD3
/dev/md126      3.7T  1.3T  2.4T  35% /var/ftp/SDL
/dev/md125      3.7T  924G  2.8T  25% /var/ftp/test
/dev/md124      3.7T  210G  3.5T   6% /run/nfs4/HD4/Ankit
/dev/md127      3.7T  516G  3.2T  14% /run/nfs4/HD1/download
tmpfs           4.0K     0  4.0K   0% /home/admin/snapshot
tmpfs           4.0K     0  4.0K   0% /home/uNAS/snapshot
/dev/sde1       1.9T  1.4T  505G  73% /media/USB_HDD_1
/dev/sdg2       3.7T  1.5T  2.3T  39% /media/USB_HDD_3

 

SBPD is Seagate backup plus device (another USB)

T3 and T4 are the two disk label for Mediasonic USB device

 

i dont even know how to mount them and is looking for some guidance. If need more outputs to be shared please share the command as i might know how to do that

 

TIA

 


  • ankitrana wrote:

    So there you have it....well why does it say so ??


    The NAS does support NTFS (your other drives are formatted that way).  But it does use a third-party package to do that.

     

    I'm guessing it might be the Paragon software.  If I'm right, then 

    # mount -t ufsd /dev/sdg2 /media/USB_HDD_3

    might work.

6 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    As you can see from the df command, normally it would be mounted as /media/USB_HDD_x

     

    So you can look in /media, and find a USB_HDD folder that isn't being used (for example USB_HDD_2), and try mounting with

    # mount /dev/sdf2 /media/USB_HDD_2

    Then see if the expected files and folders show up in /media/USB_HDD_2.

     

    However, this might not be enough to access the drive with file explorer or the web ui.

      

    • ankitrana's avatar
      ankitrana
      Tutor

      Hi there, first of all thanks for your response, really appreciate it.

       

      So i had all the USB drive plugged out, so after pluging in "the USB", this time around the other drive came up.

       

      Output of blkid:

       

      /dev/md124: LABEL="601d24b6:HD4" UUID="e4dcb617-f0d1-4893-98d3-e1133fcf72fa" UUID_SUB="4d52c64a-0014-49b5-a871-140d19cbe9a2" TYPE="btrfs"
      /dev/ubi0_0: UUID="523402c5-1fde-4e21-8c12-d6280c228fcc" TYPE="ubifs"
      /dev/sdf1: LABEL="EFI" UUID="67E3-17ED" TYPE="vfat" PARTLABEL="EFI System Partition" PARTUUID="a1dc84ab-bafb-4995-9ca5-20c677bbc796"
      /dev/sdf2: LABEL="T4" UUID="188CADA78CAD7FBC" TYPE="ntfs" PARTUUID="6fc1405c-8b98-4ebc-9ce2-52279285306f"
      /dev/sdg1: LABEL="EFI" UUID="67E3-17ED" TYPE="vfat" PARTLABEL="EFI System Partition" PARTUUID="b21fb00d-b96d-4c56-9221-4d9be8363692"
      /dev/sdg2: LABEL="T3" UUID="4430AF6030AF57A6" TYPE="ntfs" PARTUUID="1e3c1068-b528-4f5f-8892-2e4fe97a2e3e"

      and of df -h

       

       

      Filesystem      Size  Used Avail Use% Mounted on
      udev             10M  4.0K   10M   1% /dev
      /dev/md0        3.7G  916M  2.6G  26% /
      tmpfs          1009M     0 1009M   0% /dev/shm
      tmpfs          1009M  3.4M 1006M   1% /run
      tmpfs           505M  1.1M  504M   1% /run/lock
      tmpfs          1009M     0 1009M   0% /sys/fs/cgroup
      /dev/md125      3.7T  924G  2.8T  25% /HD3
      /dev/md126      3.7T  1.3T  2.4T  35% /HD2
      /dev/md126      3.7T  1.3T  2.4T  35% /home
      /dev/md126      3.7T  1.3T  2.4T  35% /apps
      /dev/md127      3.7T  516G  3.2T  14% /HD1
      /dev/md124      3.7T  210G  3.5T   6% /HD4
      /dev/md126      3.7T  1.3T  2.4T  35% /var/ftp/SDL
      /dev/md125      3.7T  924G  2.8T  25% /var/ftp/test
      /dev/md124      3.7T  210G  3.5T   6% /run/nfs4/HD4/Ankit
      /dev/md127      3.7T  516G  3.2T  14% /run/nfs4/HD1/download
      tmpfs           4.0K     0  4.0K   0% /home/admin/snapshot
      tmpfs           4.0K     0  4.0K   0% /home/uNAS/snapshot
      /dev/sdf2       3.7T  577G  3.1T  16% /media/USB_HDD_4

      so i modified your command and ran

       

       

      root@BhaiyaJi:/home/admin# mount /dev/sdg2 /media/USB_HDD_3
      mount: mount point /media/USB_HDD_3 does not exist
      root@BhaiyaJi:/home/admin# ls /media/
      USB_HDD_4

      so i created a new folder and tried to mount

       

      root@BhaiyaJi:/home/admin# mkdir /media/USB_HDD_3
      root@BhaiyaJi:/home/admin# ls /media/
      USB_HDD_3  USB_HDD_4
      root@BhaiyaJi:/home/admin# mount /dev/sdg2 /media/USB_HDD_3
      mount: unknown filesystem type 'ntfs'

      So there you have it....well why does it say so ??

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        ankitrana wrote:

        So there you have it....well why does it say so ??


        The NAS does support NTFS (your other drives are formatted that way).  But it does use a third-party package to do that.

         

        I'm guessing it might be the Paragon software.  If I'm right, then 

        # mount -t ufsd /dev/sdg2 /media/USB_HDD_3

        might work.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More