Unable to update Plex RN214

[dabanh_freak]

Currently on latest firmware 6.9.3 (no update as of 3rd August.

I'm on Plex Media Server v 1.13.2.5154.

I've been trying to update manually direct from the Plex website.

Consistently getting this error message in log: 

System: Cannot install application plexmediaserver-ros6-binaries-annapurna.

Can't seem to think of a reason why this is happening.

I just had another look at the logs and I noticed a few days before it happened, I went in and deleted a few snapshots to save space (Video files that Plex uses).  Can't see how this might affect the install but who knows.

[StephenB]

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@dabanh_freak wrote:

I went in and deleted a few snapshots to save space ... Can't see how this might affect the install but who knows.

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It's not related.

Download the log zip file from the web ui, and look in app-install.log and apt-history.log  There should be some clues in there.

[dabanh_freak]

Thanks for the reply

The last successful upgrade was on 26th June.  I found references to this date.

In app-install it says:

Jun 26 02:51:03 ReadyNAS-214 fv-app-install[4744]: Installing [plexmediaserver-ros6-binaries-annapurna](75%) Running dpkg
Jun 26 02:51:02 ReadyNAS-214 fv-app-install[4744]: Installing [plexmediaserver-ros6-binaries-annapurna](75%) Preparing to configure plexmediaserver-ros6-binaries-annapurna
Jun 26 02:50:53 ReadyNAS-214 fv-app-install[4744]: Installing [plexmediaserver-ros6-binaries-annapurna](67%) Unpacking plexmediaserver-ros6-binaries-annapurna
Jun 26 02:49:46 ReadyNAS-214 fv-app-install[4744]: Installing [plexmediaserver-ros6-binaries-annapurna](58%) Preparing plexmediaserver-ros6-binaries-annapurna

In apt-history it says:

Start-Date: 2018-06-26 02:45:37
Commandline: apt-get -yq install --reinstall --allow-downgrades -o APT::Status-Fd=6 /tmp/plexmediaserver-ros6-binaries-annapurna_1.13.2.5154-fd05be322_armel.deb
Upgrade: plexmediaserver-ros6-binaries-annapurna:armel (1.13.0.5023-31d3c0c65, 1.13.2.5154-fd05be322)
End-Date: 2018-06-26 03:06:38

I find no other references to plexmediaserver in subsequent log posts.  No references to failed installs.

Is it possible that Plex is simply issuing faulty update files?