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Forum Discussion
EminiTrader
Nov 23, 2016Aspirant
Windows 7 Cannot Access ReadyNas 214
Hi Guys, I built a new PC last night with Windows 7 Premium. This PC is for my wife who has her own share on my R/Nas 214. I am having one heck of a time mapping this new PC to my ReadyNas 214. ...
EminiTrader
Nov 23, 2016Aspirant
Hi Stephen,
I will try the command prompt here shortly. Can't imagine the drive is not on the network as the drive appears on that pc - just wont connect. Plus they are both cat-5 into the same switch.
But can you elaborate on this some:
The real solution is to create a ReadyNAS credential for the NAS on the PC that uses your wife's NAS credentials. If you access by IP address as well as hostname, then enter one credential for each. They can use different credentials, so you could set up the IP address for admin and the hostname for your wife.
Is there some more instructions on this part that I could read? Thanks!
EminiTrader
Nov 23, 2016Aspirant
Well the computer name is not the same as my NAS and it doesn't even have a password. I tried the command prompt but that's not getting me anywhere.
Does anyone know if the NetGear Premium (paid) will be able to remote in and help? Counting the hours I have in this I am at this point happy to pay someone to show me what I am doing wrong but I don't want to sign up if they will not be able to help...
- StephenBNov 23, 2016Guru - Experienced User
EminiTrader wrote:
Well the computer name is not the same as my NAS and it doesn't even have a password. I tried the command prompt but that's not getting me anywhere.
I didn't say anything about the computer name.
What error did you get with the command prompt? Did you try to create a windows credential for the NAS? Did you check the workgroup and the network classification in Windows?
EminiTrader wrote:
Does anyone know if the NetGear Premium (paid) will be able to remote in and help?\
Paid support should be able to solve this for you. Perhaps ask for a teamviewer session (since they will need to change things on your PC).
There is a per-incident support option, so you should ask for that.
- EminiTraderNov 23, 2016Aspirant
Hi Stephen,
Yeah I got really confused. Was up till 3 AM building this PC then spent the last 4 hours playing with the NAS drive. Lack of sleep, and coffee and alot of frustration. I very much appreciate your help.
Turned out to be something dumb. My permissions were all messed up.. I ended up contacting premium support and truth be told it was worht it. It's behind me and working.
Again THANK YOU and my apologies for mis understanding. Guess i'm not as technical as I used to be.
- StephenBNov 23, 2016Guru - Experienced User
EminiTrader wrote:
I ended up contacting premium support and truth be told it was worht it. It's behind me and working. ... Guess i'm not as technical as I used to be.
Well, you showed good judgment. It's important to know when to call in the professionals.
I'm glad its resolved.
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