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david000's avatar
david000
Aspirant
May 05, 2015

Windows Application install from Duo - Permissions ?

Hi,

I'm trying to get an windows application called Quotewerks to run off my Nas Duo (v2). This requires me to install a 'node' for each client PC which is installed from the NAS share\folder.

The install skips through several components but fails on the last one with the message:

"The file 
'\\OFFICE_NAS\QuoteWerks_NAS\QBS9LQ~1\QWQuotevaletIntSetup.msi'
could not be opened. Please check that your disk is not full and that you have access to the destination directory."


On the NAS the set-up program sits in \\Office_Nas\QuoteWerks_NAS\QuoteWerks\ but the link above suggests 'QBS9LQ~1' ?

If I try and run the msi file directly it appears to open. The same message is returned from my second Nas Duo (which is a V1) and I get the same result on different Win7 and XP clients. I have SMB, AFP & NFS ticked.

The 'node' software does install OK from a shared Win7 folder on a PC.

The thought is that it's a permissions problem with the NAS but I'm struggling to ID what to change. I have 4 or 5 client machines to set up. We don't have any specific users set up on the NAS boxes.

Any help or guidance much appreciated.

Thanks

David

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