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DimitriosCh's avatar
DimitriosCh
Aspirant
Dec 08, 2015
Solved

how can I bring back exported disk?

I accidentally exported my 2 4tb disks of RN102 running RAID 1. How can I bring them back, to the same exactly setup, without losing any data? 
Tips from other users
  • DimitriosCh's avatar
    DimitriosCh
    Dec 22, 2015

    Hello

    I have contacted the Netgear support. Somehow the EXPORT option messed the config files.

    They did for me a reinstallation of os through telnet, and everything came back to normal.

    Thank you very much for your help in here, and deffinetely QH and the other persons  in the support!

    Cheers 

DimitriosCh's avatar
DimitriosCh
Aspirant
Dec 08, 2015

Hi BrianL,

I have never taken out both of them, will do that asap... 

Thanks!

 

DimitriosCh's avatar
DimitriosCh
Aspirant
Dec 08, 2015

I shut it down and took both disks out.

Then reinserted them and then switched power on. The situation is exactly the same as before, no volume mounted.

Switched it of and  back on from admin panel, still NOTHING happens. 

  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired
    Dec 09, 2015

    Hi DimitriosCh,

     

    It seems odd. Contact support and report this problem that you've encountered.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

  • DimitriosCh's avatar
    DimitriosCh
    Aspirant
    Dec 10, 2015

    Hi BrianL,

    so the normal thing after the export operation (which I accidentaly initiated), would be the disks geting inside the RN and being 100% functional with all the data and same shares?

    Thanks 

  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    Dec 10, 2015

    Hello DimitriosCh,

     

    Rebooting the NAS should import the volume.

     

    If that does not work, contact support center as it may need to examined and fixed by a higher tier.

     

    Regards,

  • DimitriosCh's avatar
    DimitriosCh
    Aspirant
    Dec 10, 2015

    Hello JennC,

    Normal booting doesn't change anything on my status.

    I will contact support center.

    Thank you very much,

    DimitrisCh

  • DimitriosCh's avatar
    DimitriosCh
    Aspirant
    Dec 22, 2015

    Hello

    I have contacted the Netgear support. Somehow the EXPORT option messed the config files.

    They did for me a reinstallation of os through telnet, and everything came back to normal.

    Thank you very much for your help in here, and deffinetely QH and the other persons  in the support!

    Cheers 

  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    Dec 22, 2015

    Hello DimitriosCh,

     

    You are most welcome! We normally refer issues like yours to support team when it needs to be fixed through the back end already.

     

    Please feel free to post any comments, suggestions, inquiries and recommendations, etc.

     

    We appreciate all your contributions to the community.

     

    Regards,

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