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Forum Discussion
problem accessing readynas
My netgear readynas 316 in office intermittently becomes inaccesible from windows network. tried by both netbios name and ip address, it show the message that its not accesible. If we power cycle th...
Does it respond to ping when it becomes non-responsive? Also, can you log in to the admin web ui?
Pinging to the device works perfect without any timeouts. Also through admin GUI, I can acccess the device . There are 12 users who work concurrently in the device
It works for sometime , if we reboot the device.
Did you purchase between 1 June 2014 and 31 May 2016? If you did, you have lifetime free chat support (my.netgear.com). Support can probably get you sorted out more quickly than the forum can.
Most of these symptoms aren't intermittent (as yours are).
No Sir..We bought in the month of August.
As you can see from the below pic, rightnow Iam able to access the folders.
But will not be able to say, when it will not work.
Only thing I am not able to do now is , I Cant access the share using the hostname.. Iam accessing through IP address.
ReadyNAS 312, just updated to firmware 6.6.1 from 6.6.0
There seems to be a few recent threads related to post-update 6.6.1 issues and this one refers to one of the main problems I've been seeing since updating, esp. local access issues via hostname/ip address and that the issues are intermittent and not universal to all users/devices.
Rather than start a new thread w/ my specifics because I don't think it's particularly efficient to chase down the idiosyncrasies of this update in my production environment I'm hoping someone can provide some feedback about rollback options in lieu of waiting for a 6.6.2 beta or debugging via chat/forum.
Has anyone factory restored/rolled back their ReadyNAS after having 6.6.1 issues? Did the issues clear up?
Much thanks.
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