NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

erimol's avatar
erimol
Tutor
Jan 19, 2016
Solved

I can't map network drive in Windows 10 home

I have a readyNAS duo that I can't map in windows 10, limits the functionality of drag and drop file storage. I can FTP into the NAS from the computer. The Windows File Explorer sees the drive in the Network but clicking on it opens the admin web page for the ReadyNAS. 

 

I have tried to add the LSA compatability in the registy and stopped using a PIN in favor of password to sign on to windows. 

 

This is really annoying. 

  • Hi erimol,

     

    Do you have another computer to test if the CIFS protocol or service is working fine? Also, check if disabling and re-enabling CIFS protocol in the admin page would help.

     

    Looking forward to your response.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

18 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    erimol wrote:

    I have a readyNAS duo that I can't map in windows 10, limits the functionality of drag and drop file storage. I can FTP into the NAS from the computer. The Windows File Explorer sees the drive in the Network but clicking on it opens the admin web page for the ReadyNAS. 

     

     


    What happens if you enter \\nasname\sharename in the file explorere address bar (be careful on the direction of the slashes)?

    • erimol's avatar
      erimol
      Tutor
      Firmware:[1.00a043]

       

       

       

      If I try and map the network drive using the \\xxxxxxx\yyyyyy format I get a Cannot be found, network error 0x800700735 the network path was not found. 

       

      I know it is on the network and windows can see the box because it the icon shows up for it in the file explorer under both Storage and Media Devices. When you select the icon under media device it opens a web page for frontview, the icon for Storage returns an error code similar to above.

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        erimol wrote:
        Firmware: [1.00a043]

         

         

         4.1.10 is the format we usually use.  Relatively old, you might want to update it to 4.1.14 (or even 4.1.15-T3 beta).  The beta is stable, Netgear really should just release it.


        erimol wrote:

        If I try and map the network drive using the \\xxxxxxx\yyyyyy format I get a Cannot be found, network error 0x800700735 the network path was not found. 

          


        Did you try both the IP address and the Name?

         

        Also, did you check that the PC workgroup is the same as the Duo's?