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Forum Discussion
JoopB
Dec 07, 2015Aspirant
Readynas 102 extremely slow after update to 6.4.1
I have a Readynas 102 system with 2 2TB discs. there is about 230 GB of data on the discs. Yesterday I updated to 6.4.1, as suggested in the administration page. After that the system is extremely sl...
- Dec 07, 2015
What firmware are you running?
Is the antivirus service enabled.
YorkBoy
Mar 07, 2016Luminary
Hi
Yes it is supposedly possible to downgrade and the link given by the other contributor is correct.
Two things.
Ensure you throughly backup your data and as a precaution take two backups, I always do.
Netgear frown upon such a downgrade and I have raise dthis with them and have had nothing but unhelpful comments pointing out that downgrading to an earlier firmware could deprive me of fixes that are needed to keep my NAS working well. As if it's working perfectly now under 6.4.2 I would like to point out.
I wish Netgear would simply come clean, own up to a **bleep** up for us users and give us a reliable and tested way to downgrade. Everyone makes mistakes and I could have respect if they simply admitted to it, gave us a route to downgrade back to a reliable firmware while we wait for a tested update. All we get is a fudge and after five months of this they're starting to take the ....well you fill in the missing word.
Good luck and let me know how you get on.
John
mdgm-ntgr
Mar 07, 2016NETGEAR Employee Retired
6.4.2 is a good release and we are working on 6.5.0 with some new features along with some further bug fixes, security fixes etc. which we expect to post a beta for soon.
There are some one way changes in 6.4.x and where a downgrade requires a factory reset we block it. Otherwise we would occasionally have users whose backup is not up to date downgrading and losing data.
If you downgrade the firmware and run into a minor software issue in the future, but have access to the UI to update the firmware, then one of the first suggestions will likely be to update the firmware. Furthermore the exceptions to support policy that may be made at our discretion when running into issues after updating to the latest firmware can't be made when running into issues on an old firmware release.
YorkBoy support should be in contact with you to discuss the next action steps. There are two issues that you have encountered which will need to be troubleshooted separately:
1. backup to a USB drive using the front USB port of the RN102 causes the NAS to become unresponsive
2. backups are very slow since 6.4.x
6.5.0 does include the work in progress on a fix for the performance issue related to the use of the anti-virus service. There are still a few remaining issues with that being worked on.
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