backups from pc failing after upgrade

Yes, that's what you're looking for, though the current version is 6.9.0+4

The quickest way to check if it's installed would be to do e.g.

# dpkg -l readynasos

This will tell you the installed status of the package and the package version

You can also find this information in the logs zip file e.g. by looking at packages.log

Yep, I noticed that. Wasn't totally sure so I rebooted 5 minutes ago and did a post-reboot check to see if there was anything more...

root@nas01:~# apt update
Hit:1 http://security.debian.org jessie/updates InRelease
Hit:2 http://apt.readynas.com/packages/readynasos 6.9.0 InRelease
Ign:3 http://mirrors.kernel.org/debian jessie InRelease
Hit:4 http://mirrors.kernel.org/debian jessie Release
Reading package lists... Done
Building dependency tree
Reading state information... Done
1 package can be upgraded. Run 'apt list --upgradable' to see it.
root@nas01:~# apt list --upgradeable
Listing... Done
readynasos/6.9.0 6.9.0+4 amd64 [upgradable from: 6.9.0+3]
N: There is 1 additional version. Please use the '-a' switch to see it
root@nas01:~# apt list --upgradeable -a
Listing... Done
readynasos/6.9.0 6.9.0+4 amd64 [upgradable from: 6.9.0+3]
readynasos/now 6.9.0+3 amd64 [installed,upgradable to: 6.9.0+4]

Is 6.9.0+4 related or I can safely ignore it (as explained on a post below, it was already automatically installed after my last reboot) and just go to test my affected Backup Jobs using the running 6.9.0+3?

mdgm-ntgrthanks for the command!

Great. Affected ReadyNAS managed Backup Jobs work again (Completed!). Really good job and prompt actions mates. Thanks, really. Davide.

The NAS would automatically install any available hot-fixes within 15 minutes of a reboot and weekly after that so by now you could well find the 6.9.0+4 update has been installed already.

I would check after it's installed the latest hot-fix.

Received. Done, it works flawlessly also with 6.9.0+4.

I can understand the need for a hot fix method so critical updates are not ignored.  But I really do think it should be in the log that one has occurred just in case the cure is worse than the disease.  It would be good for a non-SSH user to know when it happened.

I also hope that the files that can be downloaded are already fixed so that anyone operating in an environment without internet availability can just re-install 6.9.0 manually to get the fix.

There are a lot of threads that seem to be related.  I hope the word gets out to all affected.

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Sandshark wrote:

I can understand the need for a hot fix method so critical updates are not ignored.  But I really do think it should be in the log that one has occurred just in case the cure is worse than the disease.  It would be good for a non-SSH user to know when it happened.

 

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Correct. I agree. Was thinking about the same thing (I was a little bit surprised about the Hot-Fix autonomous install process as it was described...pardon me if I didn't know about it). I add: not only when it happened...but if it happened. Now I'm in cautious mode... ;-).

Logs history I saw on my unit shows that Hot-Fix(es) are seldom seen...so the fact 6.9.0+3 and 6.9.0+4 are jumped in as described is due to the necessity of hot-fixing without manual user intervention (reboot a part, that can also be scheduled...I personally don't do that).

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Sandshark wrote:

 

I also hope that the files that can be downloaded are already fixed so that anyone operating in an environment without internet availability can just re-install 6.9.0 manually to get the fix.

 

There are a lot of threads that seem to be related.  I hope the word gets out to all affected.

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 Good point. Really ReadyNAS OS was 6.9.0 or, as I saw it on logs, was already at 6.9.0+2 when I upgraded on October, 26th?

Is like asking: download from ReadyNAS and manual download from Netgear Support web site point to the same version of ReadyNAS OS or what?

Since upgrading to 6.9.0 I have not been able to backup anything!  I have taken note of the issue of firmware releases and hot-fixes. So, I have now rebooted twice and checked the system logs and have seen no reference to any hot-fixes being applied - the system still is reporting 6.9.0 as the Firmware.

Please, what can I do to reinstate the essential backups?

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atb48 wrote:

 

Please, what can I do to reinstate the essential backups?

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The hot-fix won't change the reported firmware version.

Perhaps try one of the backups again.

Thank you  ...   my backups are now working.

Thanks for the comments.  I had assumed from the information in the thread that either the system log or system status would show the "b4" hot-fix suffix - can it be checked anywhere?

Anyway, I've now suceeded manually to complete 5 backups and so I feel somewhat relieved!  There are many discussion threads on this issue so I have provided a link in one that had been marked as "SOLVED" yet had also suggested downgrading the firmware as a temporary fix.

Thanks

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atb48 wrote:

Thanks for the comments.  I had assumed from the information in the thread that either the system log or system status would show the "b4" hot-fix suffix - can it be checked anywhere?

 

Anyway, I've now suceeded manually to complete 5 backups and so I feel somewhat relieved!  There are many discussion threads on this issue so I have provided a link in one that had been marked as "SOLVED" yet had also suggested downgrading the firmware as a temporary fix.

Thanks

 

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Downgrading wasn't - really - a correct way of fixing thing (it's an extreme form of workaround...but it can have bad consequences too)...this night (CEST) Netgear released Hot-Fixes update 6.9.0-3 and 6.9.0-4 and all NASes picked them up after a (forced) reboot if done in the same time window (or after).

ReadyNAS logs those updates but it doesn't show them on the ReadyNAS Web GUI as it does in case of ReadyNAS OS releases (6.81, 6.9.0 and so on...) so you should read some posts above to learn where specific apt logs can be found and examined (and also a particular command to check the actual status of ReadyNAS OS WRT) to check what the NAS unit did under the hood.

Kimera means this post: https://community.netgear.com/t5/Using-your-ReadyNAS/backups-from-pc-failing-after-upgrade/m-p/1410863/highlight/true#M138209

I posted a suggestion in the idea exchange to show the patch level on the system->overview page.  It should also be shown in RAIDar.

That suggestion is here: https://community.netgear.com/t5/Idea-Exchange-for-ReadyNAS/Hot-Fix-patch-level-should-be-shown-on-system-gt-overview-page/idi-p/1411097

Exactly, I meant that thread.

I gave a Kudo to your idea. Brilliant.