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Hoping someone can help here - most days when I start up the PC, the wifi adapter connects to the router immediately, but there is no internet connection. It requires me to manually run the Netgear Genie, and then sit and wait between 10 and 30 seconds for the connection to occur. All the other devices in the house connect to the internet through the router immediately with no problems, so it isn't an internet issue. Windows 10 OS. According to ipconfig the Lease is only valid for an hour, would this be the problem?
Re: Connects to router but no internet on PC startup
To help anyone else who is having the same issue:
1. uninstall the Genie software, reboot
2. at this stage Windows will say that the wifi router setup is not complete and that you should connect to the internet - this is not very helpful since the whole reason for having a usb wifi is to connect to the internet
3. open the netgear CD and navigate to bin/driveronly
4. run the set up file
5. when it goes online to check for new software and then suggests that new software has been found, click cancel otherwise the genie software will install and you're back to where you were
Re: Connects to router but no internet on PC startup
Hi hwebster,
We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Re: Connects to router but no internet on PC startup
To help anyone else who is having the same issue:
1. uninstall the Genie software, reboot
2. at this stage Windows will say that the wifi router setup is not complete and that you should connect to the internet - this is not very helpful since the whole reason for having a usb wifi is to connect to the internet
3. open the netgear CD and navigate to bin/driveronly
4. run the set up file
5. when it goes online to check for new software and then suggests that new software has been found, click cancel otherwise the genie software will install and you're back to where you were
