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Forum Discussion
All LED lights blinking intermittent and not able to log in
I received the EX3700 yesterday in hopes of extending my signal a little further for a camera to pick up. Live in a small home - 1500 sq. ft. ranch. Router is on one side of the house and want to put the extender as far as I can on the other side - around 45 to 50 ft. away. After hours of trying to get the extender hooked up last night (will explain shortly) I "think" I got it working and put it on the other end of the house, around 45 ft way. Once plugged in, got green lights for power and router....didn't attempt to hook up camera yet as it is outside and have to bring it in close to the extender. Happened to turn back and look at the extender again and the router light was amber for a few seconds, then red, then green and it keeps doing this over and over. I've tried powering it off, moving to a closer outlet (within 30 ft but now won't be close enough to the camera I fear) and same issue. It keeps cycling thru the lights.
I'm guessing it's not set up right but had a heck of an issue trying to do it. I am unable to log in to routerlogin thru any browser I used, and I went thru all the troubleshooting steps. No luck. I finally downloaded the nighthawk app and wasn't able to get that to help either. Somehow thru all of this all of a sudden the extender login page (to set up) popped up so I quick set it up. After that one time wasn't able to get anything to work to see if it was set up correctly.
I'm older and this stuff is just not easy for me to comprehend so at a loss as to what to do besides return the extender and give up. Hoping maybe someone can guide me thru kindergarten style? :) I'm wondering why I can't log in to routerlogin? I do have the netgear genie on my computer but that too is hard for me to comprehend. There are 10-13 devices showing on it and they all have numbered ssid's (think that is the correct wording?) so I have no idea which is which? When I click on one it doesn't tell me much nor allow me to make any changes. I'm totally at a loss here. My router is a netgear as well but don't have the type in front of me and not home - it's an ac if that helps and pretty sure it's a nighthawk (would be on the cheaper end).
14 Replies
the routerlogin address if for a router.
the extender uses mywifiext . net or its ip address.
Did you try those?
you can try factory resetting the extender and reinstalling it.
Use the installation assistant. And move it away from the router in steps. It could be getting interference/obstruction issues.
Sorry, should have clarified, I used both addresses, the mywifi when trying to set up the extender and the routerlogin when I was trying to see if something was wrong with my router. Neither would work, the mywifi worked once randomly, long enough that I thought I set up the extender but now not sure all all the lights keep going thru this routine and don't stop.
What installation assistant? I didn't have anything like that pop up - I refreshed over and over when trying to set up the extender and as I said it randomly popped up finally...there was no assistant, I just clicked on set up new extender, had to check both 2.4 and 5 and put in the password I wanted. How do I find the installation assistant? That would probably help! I will reset tonight and try again and also try your hint of moving slowly towards where I want it to go. Have an open concept house so not sure what could be disturbing it, the router and extender can just about "see" each other. :)
here's a video walk through.
How to Setup your WiFi Range Extender with NETGEAR Installation Assistant - YouTube
