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Orbi WiFi 7 RBE973
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Can’t find netgear WiFi network

Blanketyblank
Aspirant

Can’t find netgear WiFi network

Just bought a new range extender and can’t find the netgear WiFi network - any suggestions please? I (have to set up manually too as no WPS...
Model: EX2700|N300 WiFi Range Extender
Message 1 of 7
Blanketyblank
Aspirant

Re: Can’t find netgear WiFi network

This appears to be showing up as iinet network but it’s a secure network so I can’t connect? Have done factory reset on the extender but still shows the same... a.m. in Australia if that makes any difference...
Message 2 of 7
DexterJB
NETGEAR Moderator

Re: Can’t find netgear WiFi network

Hi @Blanketyblank,

 

Welcome to the community!

 

1. Have you tried using another device (Android, iOS, tablet, laptop)?

2. Please make sure a proper factory reset is done. Page 34 of the user manual on this may link help out.

 

Regards,

 

Dexter

Community Team

Message 3 of 7
DexterJB
NETGEAR Moderator

Re: Can’t find netgear WiFi network

Hi @Blanketyblank,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 4 of 7
dmfitz
Aspirant

Re: Can’t find netgear WiFi network

It all works until I try to connect the WPS on the Extender with the modem. Green light is flashing, etc. but goes out in two minutes without the router link green light coming on?????

Model: EX6400|AC1900 WiFi Range Extender
Message 5 of 7
DexterJB
NETGEAR Moderator

Re: Can’t find netgear WiFi network

Hi @dmfitz,

 

Welcome to the community!

 

1. To confirm, is the model number of your device the EX6400?

2. What is the firmware version?

3. The extender can connect the a router/gateway and not a stand-alone modem. What is the model number of your modem?

4. Does your other device (modem) support WPS?

 

Regards,

 

Dexter

Community Team

Message 6 of 7
DexterJB
NETGEAR Moderator

Re: Can’t find netgear WiFi network

Hi @dmfitz,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 7 of 7
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