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herb274's avatar
herb274
Tutor
Jan 06, 2022

Coverage Overlap

I have two EX8000 range extenders. One appears to be working fine but the other one is frequently rebooting itself. The extender that is rebooting itself is basically in-line-of-sight with my router and no more than 70' away.Is there any problem with the extenders coverage areas overlapping? Any suggestions as to what is going on with the problem extender?

Nighthawk Mesh

6 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jan 06, 2022

    A couple questions. 

    1. what router are you connecting them to? 

    2. what method of setup did you use? WPS or the installation assistant? 

    3. Are you setting them up daisy chained or in a star configuration? 

    Daisy: router------>extender------>extender

    Star: Extender<--------router--------->extender

    4. What firmware is on each extender? 

    5. How do you know its rebooting? 

    • herb274's avatar
      herb274
      Tutor
      Jan 06, 2022
      1. The modem/router is a COX Communications Panoramic router made Technicolor.
      2. I used the installation assistant.
      3. My intention is to set it up in a star configuration.
      4. As far as I know, the latest. It updated when I first connected them to network.
      5. When all of the lights are flashing on and off.

       

      Thanks,

       

      Herb274

      • plemans's avatar
        plemans
        Guru - Experienced User
        Jan 06, 2022

        what router is it? Technicolor makes a lot of routers. some work well. Others are garbage

        "the latest" isn't a firmware number. And assuming can cause be incorrect. 

        What actual firmware version is on both extenders?