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EX7000 Extender and Genie

jerry121
Tutor

EX7000 Extender and Genie

I have a new EX7000 Nighthawk range extender that i got on 9/2/16 and have it set up and running. My problem is i down loaded Netgear Genie to my Samsung Note 5 but i can not login the Genie. I wasted three hours today trying to long into the Genie. It want accept the original password ( password ) or my EX7000 password that i made when i set the Ex7000 up. I have deleted the app and then down loaded it again but no luck with it. I need all the help i can get. 

Jerry
Model: EX7000|AC1900 WiFi Range Extender
Message 1 of 4
DarrenM
Sr. NETGEAR Moderator

Re: EX7000 Extender and Genie

Hello jerry121

 

The genie app works with our modems it does not work with the EX7000.

 

DarrenM

Message 2 of 4
Neil62
Aspirant

Re: EX7000 Extender and Genie

So what app can be used from netgear?
Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: EX7000 Extender and Genie

Hello Neil62

 

You do not use a app you log into the extender with www.mywifiext.net

 

DarrenM

Message 4 of 4
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