- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
EX7000 not assign proper IP to Apple iPhone or iPad
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
EX7000 not assign proper IP to Apple iPhone or iPad
Hi all
I am running an Netgear EX7000 wifi extender with a NetComm NF15ACV.TP modem router and am having major difficulties connecting it to my Apple products mainly 2 x iPhone 6s and an iPad Air 2.
It is assigning the Apple products a different IP address to my laptop I.E Apple products get a 169.254.xxx.xx address and Im not able to get onto the internet.
On the other hand I am able to get on the internet with my laptop and it assigned an ip address of 192.168.xx.xx
I have updated the firmware and have reset the network settings on my phone.
Furthermore this is a replacement unit I recieved yesterday which had the same problem as well as others
Thanks in advanced for any advice
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EX7000 not assign proper IP to Apple iPhone or iPad
Hi @what_man,
What firmware version are you running on it? Did you tried modifying wireless channels to see if that helps? Do you encounter this issue on both bands? What if you set it up as AP intead of extender?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EX7000 not assign proper IP to Apple iPhone or iPad
Thanks
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EX7000 not assign proper IP to Apple iPhone or iPad
Hi, so Iv just updated to the latest firmware v1.0.0.62_1.0.122
I connected it directly to the modem via cable and my it assigned my iPhone the correct range ip address and I was able to get on the internet (I kept it as an extender I didnt set it up as an AP)
I disconnected the wire and put it back to its spot which is about 10m away with a simple plasterboard, timber wall and it has reverted back to its old tricks.
Iv attached a screenshot of the IP's its assigning
Thanks
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EX7000 not assign proper IP to Apple iPhone or iPad
Hi @what_man,
Did you tried modifying wireless channel on Gateway? How about if you try connecting it to 5GEXT network after firmware update? Try to reset and reconfigure it if issue persist since you have upgraded firmware. Lets see if that helps.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EX7000 not assign proper IP to Apple iPhone or iPad
Hi, how do you go about modifying the wireless channel, and what channel should I change to then. I have changed the channel 1, 6, 9 in the modem recommended by the supplier. Neither of the bands work at assigning the proper IP address, even though I have updated both the modem and extender.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EX7000 not assign proper IP to Apple iPhone or iPad
Hi @what_man,
Do you experience this while connecting to _5GEXT network of extender? For 2.4GHz, you can try 11 which is left still. If issue persist, try resetting and reconfiguring the extender to see if that helps.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: EX7000 not assign proper IP to Apple iPhone or iPad
Hi, I have had no luck, I have called my isp and tried trouble shooting their modem and they say that the extender is not transmitting ipv4 to Apple devices and the issue lies with the extender
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more