EX7700 / Loss of configuration on reboot ( soft or hard)

Question

I think that since the last update, the wifi point no longer saves the configuration which is lost on reboot ( soft or hard )

Hardware Version: EX7700
Firmware Version: V1.0.0.216

Br,

cedru · Answer

I bought a new model from a competitor. I spent time with support on the phone without success. On some Netgear series, had reliability issues with flash memory.

Cudman · Answer

Exactly the same problem. Very happy to announce that the unwillingness of Netgear to acknowledge this as a problem has lost them a faithful customer. Been using their products for ages. No more. With the new Synology router launching in 2022 there will be no more Netgear. Ever. Poor design as evidenced here. Limited functionality as in locked down access to router internals.

romfr989 · Answer

Hi there,&nbsp;Quick update on this.I have managed to fix the reset issues through the following procedure:&nbsp;Reset the extender (through the button on the back)Reverted back to the first firmware released (1.0.0.148)Reset the extender again (through the button on the back)Upgraded the extender to the latest release (1.0.0.226 at the time)Reset the extender again (through the button on the back)Reconfigured the extender&nbsp;Since then, I don't have any reset issues, but the extender becomes unstable after 15 days (connections drop, can't do video calls without any disconnection). After a double reset and reloading the configuration, it works again for another 15 days.&nbsp;R&nbsp;

AJBI · Answer

I have just had exactly the same issue - moved router and had to set up from scratch. It always used to remember settings so I can only assume it is the new firmware. Thought I had missed a step out so powered off again,and it reset and had to set up again. Not ideal!

Ngportal · Answer

Hi.. Has anyone got a successful fix please? I have gone down 3 levels of firmware to no avail... Help!

Forum Discussion

EX7700 / Loss of configuration on reboot ( soft or hard)

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