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Forum Discussion
deesigner2
Jul 14, 2022Aspirant
EXT 6120 keeps disconnecting from router
I have a new Netgear extender 6120. installed in a 1400 sq ft home. the router is two small rooms away. the samsung TV is new and in the MB. the ext is outside the MB in the short hall that leads to the router in the FR.
it keeps disconnecting from the TV in the MB.
the Cox router is also new. so I don't know why I have to keep resetting the EXT thru the TV network settings. HELP
11 Replies
- plemansGuru - Experienced User
What method of setup did you use for the extender?
Did you set it up using the push button WPS method or using the installation assistant?
Is it only the tv that disconnects?
Is the tv connected to the 2.4ghz or the 5ghz?
- deesigner2AspirantConnected via was. It finds cox router, tv gives me choices of 2.4 and 5.
I set it to 5. New Samsung TV.
It finds 5 but after a day or so, reverts to cox router, not 2.4 or 5.
I then have to go into tv settings to set back to ext...which sometimes works, sometimes doesn't. Former tv had poor wifi cars so I got new tv, which is two small rooms from where router is. No impediments in the way, and 1 story house- plemansGuru - Experienced User
You should be able to go into the tv and delete the old network so its not connecting to it.
Have you tried installing the extender using the installation assistant?