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Forum Discussion

swebs's avatar
swebs
Aspirant
Mar 31, 2019

Ex3700 lan port not working

When I connect to the extender via WiFi with my laptop I can connect and surf the internet fine. When I connect any device via the device/lan port I can't get to the internet.

It was working for about 2 weeks and just suddenly stopped. I didn't change anything.

Anyone have this or have any suggestions to get the lan port working.

The repeater has good signal to the main router and I have it set as its own SSID.

4 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    When I have it right you can define to which of the two networks (2.4 GHz or 5 GHz) te LAN port is mapped to. 

     

    Check the extender Web UI is both bands are up connecting to the primary router.

    • swebs's avatar
      swebs
      Aspirant
      I'm not using WiFi I'm connected directly to the lan port
      • schumaku's avatar
        schumaku
        Guru - Experienced User

        swebs wrote:
        I'm not using WiFi I'm connected directly to the lan port

        It does not matter of the clients are connected to the extender wireless access point radios or to the LAN port - the MAC address translation will happen anyway.

         


        swebs wrote:
        When I connect to the extender via WiFi with my laptop I can connect and surf the internet fine. When I connect any device via the device/lan port I can't get to the internet.

        In either case, the LAN port will be bridged trough a WIFi connection - unless the extender does run in FastLane mode, it's configurable which uplink band is used:

         

         

         

        Should this band not have an uplink connection - here it's the 2.4 GHz which as none (so the above does work) - the LAN port would not have a connection to the primary router and the Internet.

         

         


        Information about details are everything - without it's hard to help.