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Forum Discussion

JenD1988's avatar
Apr 24, 2019

Extender won't reset or connect a solid green light

I had to move my extender from one outlet to another & now it won't work.  The auburn light comes on then it just constantly blinks green, never goes solid.  It won't reconnect to my router wps, i tried ethernet to the laptop - literally nothing.  I tried a factory reset & again, it just constantly blinks green.  I can't get access to the mywifiext website - I literally dont know what else to do to get to this to reconnect to my router.  I've only had it for 4.5 mos - I sure hope it isn't dead already. Please help.

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Check the user manual to see the LED behaviors. 

    The unit probably needs to be replaced. 

  • Are you talking about the power LED? That's weird because it would only be solid green, solid amber or off. Have you tried to reset it like this?

     

    1. Turn on extender.

    2. Press the reset button for 30 seconds.

    3. Turn off the extender while pressing the reset button. Wait for another 30 seconds.

    4. Turn on the extender and keep on pressing the reset button for another 30 seconds.

    5. Let go of the reset button and see if the power LED would become solid green.

     

    Can you see the NETGEAR_EXT WiFi name? If yes, can you connect to it and check if you could access its user interface? You could set your PC to static IP and ping the extender. I am not sure but I think its IP address is 192.168.1.250.

    • JenD1988's avatar
      JenD1988
      Tutor

      yes the power led would not light solid green, auburn when first plugged in then constant blinking green.  I tried every reset possible, could not see the name, could not access the mywifiext website.....I have since talked to a netgear rep & they have replaced my unit after repeating all the resets & still no solid green light. Thank you.

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired

        Hello JenD1988 - Are you able hard wire the extender to a PC or laptop using the ethernet port? What is the LED status of the link rate indicator? 

         

        ~Christian