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Orbi WiFi 7 RBE973
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Installation_ Cannot claim base station during setup

Newsy
Follower

Installation_ Cannot claim base station during setup

The extender I bought was, unbeknownst to me, evidently returned by someone else, and I am locked out of the WiFi because it is still registered in their name.  What can I do to reset this router so that I can connect with it?

Model: EX7000|AC1900 WiFi Range Extender
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DarrenM
Sr. NETGEAR Moderator

Re: Installation_ Cannot claim base station during setup

You will need to get a pen or paper clip and hold the reset button on the device for 10+ seconds while it is powered on then you should be able to set it up.

 

DarrenM

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