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Forum Discussion
GeorgieNg080459
May 10, 2018Aspirant
My extender isn't accepting my WiFi password?
My extender can connect to the router, but when i take plug it into an area in my home, and try and connect using a device, using the same password as my router, it doesn't recognise it. Can someone ...
DexterJB
May 13, 2018NETGEAR Moderator
Hi GeorgieNg080459,
Welcome to the community!
1. What is the firmware version of the extender?
2. Does the issue persist even before relocating the extender?
3. Does the hardwire connection from the extender work?
4. If the hardwire connection works, you can use that to access the extender UI and verify the wireless password.
Regards,
Dexter
Community Team
DexterJB
May 16, 2018NETGEAR Moderator
Hi GeorgieNg080459,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team