Nighthawk EX7300 - No Internet

[wshelton59]

I can connect my NETGEAR Nighthawk X4 AC2200 WiFi Range Extender to the Asus RT-AC3100 router but am unable to connect from the extended wifi connection to the internet. I have factory reset the modem, router, and extender  multiple times with the same negative results.  It all originally worked but after I reset it due to the potential router virus, I have been unable to reestablish the internet connection to the extended wifi.  I was able to connect the extender to the neighbor's router and connect to the internet with no issues.

[DexterJB · Accepted solution]

Hi @wshelton59,

Welcome to the community!

1. What is the firmware version of the extender?

2. Are your other devices able to go online when connected to the main router?

3. Please make sure that the extender is excluded from any filtering feature you have enabled on the router.

Regards,

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @wshelton59,

Welcome to the community!

1. What is the firmware version of the extender?

2. Are your other devices able to go online when connected to the main router?

3. Please make sure that the extender is excluded from any filtering feature you have enabled on the router.

Regards,

Dexter

Community Team

[DexterJB]

Hi @wshelton59,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team