× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Unable to setup ex5000 with Tmobile 5g gateway

nu4ngwifi24
Aspirant

Unable to setup ex5000 with Tmobile 5g gateway

I have been unable to get to the setup page after connecting to NETGEAR ex5000 wifi. I tried typing in the following: local web address and the IP address with no success.

Message 1 of 4

Accepted Solutions
plemans
Guru

Re: Unable to setup ex5000 with Tmobile 5g gateway

1. did you go throuogh setup first before going to that page? If so, log into the tmobile gateway for the IP address

2. if you were unable to connect, try a different pc/browser. Also factory reset the extender to make sure its using the default settings 

View solution in original post

Message 4 of 4

All Replies
plemans
Guru

Re: Unable to setup ex5000 with Tmobile 5g gateway

What response do you get? 
What ip address are you using? Is the one found in the tmobile gateway?

Message 2 of 4
nu4ngwifi24
Aspirant

Re: Unable to setup ex5000 with Tmobile 5g gateway

IP address is 192.168.1.250

error messages: 1) Login Page instead of the new setup page. 2) your request has been rejected. 3) You are not connected to the internet. 4) Unable to connect to the Internet

Message 3 of 4
plemans
Guru

Re: Unable to setup ex5000 with Tmobile 5g gateway

1. did you go throuogh setup first before going to that page? If so, log into the tmobile gateway for the IP address

2. if you were unable to connect, try a different pc/browser. Also factory reset the extender to make sure its using the default settings 

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 744 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi 770 Series