× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Re: WIFI Range Extender Cannot Connect To Router

PreciousNickia
Follower

WIFI Range Extender Cannot Connect To Router

Hello All,

 

I recently purchased an Asus Zenbook that runs Windows 10. I received it yesterday and tried configuring it with my extender. For some reason, it wouldn't work. It doesn't redirect me to the Setup Genie or to www.wifiext.net. That's weird. It seems as though the extender is connecting with my computer but it won't connect with my router. Previously, I had an HP that was running on Windows 8.1 and my extender worked perfectly. Never had any problems... Now, when I try to use it with my new laptop, it doesn't work. I don't know if it's because of a setting on my new laptop or what...

Model: EX2700|N300 WiFi Range Extender
Message 1 of 2
DarrenM
Sr. NETGEAR Moderator

Re: WIFI Range Extender Cannot Connect To Router

Hello PreciousNickia

 

If your extender is not connecting to the router I would try to factory reset the extender and try to do the setup again. You also may want to try and connect the extender using WPS.

 

DarrenM

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 3371 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series