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WN2000RPTv3 randomly disconnects

casdaro123
Follower

WN2000RPTv3 randomly disconnects

I've had this extender for quite sometime. The extender gives off internet perfectly to all devices but the only issue is that any device will disconnect from the internet for just a few seconds and then will have internet once again. I notice it the most while im playing video games. I'll be in a game and suddenly i disconnect which means i have to close the game completely and reconnect. Whenever i play on my computer which is connected via ethernet, the same issue persists. I have updated the firmware, factory reset the extender, tried restarting it as well, and nothing seems to work. Any help would be appreciated on how to prevent these super annoying disconnects.

Model: WN2000RPTv3|WiFi Range Extender
Message 1 of 3
DexterJB
NETGEAR Moderator

Re: WN2000RPTv3 randomly disconnects

Hi @casdaro123,

 

Welcome to the community!

 

1. Please indicate the firmware version of the extender.

2. What is the status of the Router Link LED?

3. Does the issue persist when your device/s are connected to the main network/router?

4. Does the issue persist on all the devices that connect to the extender?

 

Regards,

 

Dexter

Community Team

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: WN2000RPTv3 randomly disconnects

Hi @casdaro123,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 3 of 3
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