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BandO73's avatar
BandO73
Aspirant
Jun 06, 2016

WN2500RP - devices do not see it

WiFi Camera were "trained" to see the SSID of the router prior to installation.  Cameras were installed and cables have been secured in the wall.  Now, it has been determined that an extender is needed for the signal from the camera to reach the recording device. The extender was purchased and configured as per the instructions.  However, none of the devices that are on the network prior to the addition of the extender "see" the extender since the extender has created two new networks with suffixs to the original network.  Do I need to configure the extended as an "access point", and if so where are the instructions to doing this?

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello BandO73

     

    You can try to rename the network names on the extender to the main name even though it is not suggested to do it that way but if you are using it just for the cameras that may work.

     

    DarrenM

    • BandO73's avatar
      BandO73
      Aspirant

      I have several devices other than the cameras that are on the network - smart TV, iPad, smart phones, etc.  The cameras are an addition to everything else that is on the network.  Everything is connected directly to the router and all of the devices are close enough that the router reachs them.  Two of the cameras are at the edge of the range of the router.  The people at Best Buy recommended an extender in order to get good connection between the devices and the router.  The best location for the extender was in the same room where several of the devices that use the WiFi are located.  I had hoped that it would improve the connection for these devices which sometime is intermittant as well as the cameras.  

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello Bando73

         

        If you are not getting a good connection having the extender in that room you may want to try and move the extender closer to the router.

         

        DarrenM